vista x64 random freezes

Discussion in 'Windows Vista Performance' started by danllrr, Oct 22, 2008.

  1. danllrr

    danllrr Guest

    Hello! I just got a new laptop (Gateway M6864-FX, 4GB ram, vista 64-bi
    home premium, intel core 2 duo, 2 ghz)

    Starting the week after I installed my most frequently used program
    (Mozilla Firefox, AIM 6.8...and somewhere in there I installed Microsof
    Silverlight) it started to freeze. It would be randomly, in the middl
    of anything, so I decided to re-install my most frequently used program
    in compatibility mode for Vista 32-bit. I also uninstalle
    Silverlight/disabled it from running in Mozilla. The problem went awa
    for 5 days, but froze once last night, and once this morning upo
    starting the computer

    I'm wondering if there are any known occurrences of silverlight causin
    vista 64-bit to freeze

    Thanks for any help
    danllrr, Oct 22, 2008
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  2. danllrr

    DDW Guest

    It's certainly possible, but I'd think a better way to find out what
    the problem is (since you haven't had it long and it's still under
    warranty) would be to reset the machine to out-of-the-box condition
    using the recovery utility.

    Leave it that way for a while to make sure you haven't had a hardware
    failure, then SLOWLY add the programs you like - one at a time - and
    see how things go.

    Patience is obviously called for here.

    DDW, Oct 22, 2008
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