Vitsa Business & HP C4830 - wireless link & scanner not working

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by johnkx99, May 2, 2008.

  1. johnkx99

    johnkx99 Guest

    I'm using Vista business & a HP C4380 printer over a wi fi link. Printing
    works ok.

    Scanning doesn't work .. I try to scan and get the error message " The scan
    cannot be performed because another program or computer is using the
    networked device. Try again later "

    The pc id is showing up on the printer. The scanner doesn't commence the
    scanning operation.

    Any ideas ?

    John
     
    johnkx99, May 2, 2008
    #1
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  2. Contact HP and ask if scanning over wifi is actually suppported in this
    model of printer.
     
    Cari \(MS-MVP\), May 2, 2008
    #2
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