Volume shadow Copy error with ntbackup

Discussion in 'Windows Server' started by Guillaume Tamisier, Mar 18, 2005.

  1. Hi,

    When I try to save the state of my server with ntbackup, it fails and I have
    the following errors in the event log :

    Event Type: Error
    Event Source: VSS
    Event ID: 8193
    Volume Shadow Copy Service error: Unexpected error calling routine
    RegSaveKeyExW. hr = 0x800703f8.

    Event Type: Error
    Event Source: VSS
    Event ID: 5013
    Description:
    Volume Shadow Copy Service error: Shadow Copy writer EventLogs called
    routine BackupEventLogW which failed with status 0x80070021 (converted to
    0x800423f4).

    Event Type: Error
    Event Source: VSS
    Event ID: 5013
    Description:
    Volume Shadow Copy Service error: Shadow Copy writer Registry called routine
    RegSaveKey which failed with status 0x800703f8 (converted to 0x800423f4).

    I did not find any information about this error on the web.

    I tried reinstalling COM+, but it did not solve the problem. If I backup the
    system without saving the system state, it works without any problem.

    Any idea ?

    Thanks.
     
    Guillaume Tamisier, Mar 18, 2005
    #1
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  2. Guillaume Tamisier

    TheThaiTech Guest

    Turn off Shadow Copy before running ntbackup.
     
    TheThaiTech, Mar 18, 2005
    #2
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  3. But if I turn off Shadow Copy, the backup of opened files will fail. Am I
    wrong ?

    Thanks.
    Guillaume Tamisier
     
    Guillaume Tamisier, Mar 18, 2005
    #3
  4. Guillaume Tamisier

    TheThaiTech Guest

    That's the problem. ntbackup cannot backup opened files. You need third party
    software to backup while files are being opened e.g. BackupExec
     
    TheThaiTech, Mar 18, 2005
    #4
  5. The Volume Shadow Copy service of Windows Server 2003 lets you backup files
    even if they are in an opened state ! It works on all my other servers,
    except on this one. So I think that the problem is not here...

    Guillaume Tamisier
     
    Guillaume Tamisier, Mar 18, 2005
    #5
  6. A reboot of the server seems to have solved the problem. Strange...
     
    Guillaume Tamisier, Mar 25, 2005
    #6
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