VSS and SQL error regarding NTAuthority

Discussion in 'Windows Small Business Server' started by bonn_evil_72, Aug 15, 2007.

  1. bonn_evil_72

    bonn_evil_72 Guest

    Hi All;

    It may be conincidence but ever since an upgrade was done to a third partys
    backup program for their application I have been getting the following error
    in my SBS 2K3 premium server performance report.

    Source Event ID Last Occurrence Total Occurrences
    VSS 6013 13/08/2007 11:00 PM 4 *
    Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize. hr
    = 0x80040e4d. SQLSTATE: 42000, Native Error: 18456 Error state: 1, Severity:
    14 Source: Microsoft OLE DB Provider for SQL Server Error message: Login
    failed for user 'NT AUTHORITY\SYSTEM'.

    Any help would be greatly appreciated,
    TIA
     
    bonn_evil_72, Aug 15, 2007
    #1
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  2. bonn_evil_72

    Claus Guest

    Do a search on eventid.net for 6013. There are a bunch of possibilities for
    this.
     
    Claus, Aug 16, 2007
    #2
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  3. Hello Customer,

    Thanks for posting here, and thanks for Claus's input.

    According to your description, I understand that you received server
    performance report about event errors "VSS 6013" on the SBS 2003. If I have
    misunderstood the problem, please don't hesitate to let me know.

    First, I would like to thank you for your pre-troubleshooting process and
    information to isolate this issue.

    I. Please install the following VSS hotfix:

    A Volume Shadow Copy Service (VSS) update package is available for Windows
    Server 2003
    http://support.microsoft.com/default.aspx?scid=kb;en-us;833167

    If you had installed SBS 2003 sp1, please install the following VSS hotfix:

    A new Volume Shadow Copy Service update is now available that fixes various
    Volume Shadow Copy Service problems in Windows Server 2003
    http://support.microsoft.com/default.aspx?scid=kb;en-us;913648

    II. Please perform the following steps to re-register VSS binaries and
    services, first stop the Volume Shadow Copy Service:

    Open a command prompt and change directories to \windows\system32 (this is
    important when you begin registering the dlls):

    net stop vss

    Then register the following dlls and services (be sure you're still in the
    windows\system32 directory at your command prompt):

    regsvr32 ole32.dll
    regsvr32 vss_ps.dll
    Vssvc /Register
    regsvr32 /i swprv.dll
    regsvr32 /i eventcls.dll
    regsvr32 es.dll
    regsvr32 stdprov.dll
    regsvr32 vssui.dll
    regsvr32 msxml.dll
    regsvr32 msxml3.dll
    regsvr32 msxml4.dll

    III. On a SQL Server
    --------------
    Be sure the system account is a member of the SQL Administrators group.

    IMPORTANT NOTE: In cases where the above steps do not resolve, you may wish
    to reinstall COM+, and then re-register the services and binaries again.

    On a post SP1 System
    ----------------------------------
    Reinstall COM+

    1. Backup and then delete HKLM\Software\Microsoft\COM3
    2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll. Be
    sure to use the tilde.
    3. Boot to normal mode and in Control Panel, open the Add or Remove
    Programs tool, and then open the Add/Remove Windows Components tool. Do not
    make any changes, just
    click "Next". This reinstalls COM+.

    NOTE: You must have your Windows Server 2003 SP1 files available during
    this step.

    If we cannot resolve the issue after we perform the above steps, please
    kindly help me collect some information for further investigation:

    Gather MPS network report:

    a. Download MPSrepot_network from
    http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
    15706/MPSRPT_NETWORK.EXE

    b. Run MPSRPT_NETWORK.exe on the server box.

    c. The tool will automatically collect the information. This procedure will
    take 10~15 minutes.

    d. Open Windows Explorer, navigate to the folder:
    %SystemRoot%\MPSReports\Network\Reports\Cab\

    e. Send the .cab file directly to me at

    I appreciate your time and cooperation. If anything is unclear, please feel
    free to let me know.

    I am looking forward to hearing from you.

    Have a nice day!

    Best regards,

    Terence Liu(MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
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    so, it will ensure your issues are resolved in a timely manner.

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    Any input or comments in this thread are highly appreciated.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: VSS and SQL error regarding NTAuthority
    | thread-index: Acffg3BPvK+gSl2iT3+C+MKM7ZAZ1g==
    | X-WBNR-Posting-Host: 207.46.19.197
    | From: =?Utf-8?B?Ym9ubl9ldmlsXzcy?= <>
    | Subject: VSS and SQL error regarding NTAuthority
    | Date: Wed, 15 Aug 2007 14:30:02 -0700
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    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Hi All;
    |
    | It may be conincidence but ever since an upgrade was done to a third
    partys
    | backup program for their application I have been getting the following
    error
    | in my SBS 2K3 premium server performance report.
    |
    | Source Event ID Last Occurrence Total Occurrences
    | VSS 6013 13/08/2007 11:00 PM 4 *
    | Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize.
    hr
    | = 0x80040e4d. SQLSTATE: 42000, Native Error: 18456 Error state: 1,
    Severity:
    | 14 Source: Microsoft OLE DB Provider for SQL Server Error message: Login
    | failed for user 'NT AUTHORITY\SYSTEM'.
    |
    | Any help would be greatly appreciated,
    | TIA
    |
    |
    |
    |
     
    Terence Liu [MSFT], Aug 16, 2007
    #3
  4. bonn_evil_72

    neil154 Guest

    I am trying to run a backup using Microsoft backup program to an external
    hard drive and I am getting an error message which says that volume hadow
    failed reverting to use non-shadow. First what does that mean in English.
    Second how do I fix it. I have traced down some NG issues and tried doing
    the stopping of VSS and then registering the items listed to register. When
    register

    regsvr32 /i swprv.dll - I get an error message "DllInsatll in swprv.dll
    failed, Return code was: 0x8000ffff"


    I would appreciate any help in resolving this issue
     
    neil154, Oct 22, 2007
    #4
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