W98 html compiled help files in right pane is blank

First off I will explain I cannot view the help files in
W98 Troubleshooters help in the right pane. When I go to
start, help and click on Troubleshooting then click on
Windows 98 Troubleshooters then click on any of the
subject below then click on the circle to open that help
then click next the right pane is blank. This is the only
part of the W98 help that is not working all other that do
not view compiled files is ok. I understand that Internet
Explorer has something to do with viewing these html files
in the W98 Troubleshooters. In the "about" the name is
HTML Help Control Version, version 5.2.3735.0 copyright
1995-2002. I don't know if I changed anything and have
gone to system and used file checker but even if there was
a changed file I don't know what file to restore since W98
help is very large and is broken into many help files. Is
it possible that I am missing a viewer? I have been
researching this for several days now and can't find a
solution. Is there any way I can uninstall W98 help and
reinstall it? If you can help me please do so ASAP.

 

Kathy, you should post this in a newsgroup that's more appropriate for
your problems. This is for windows update.

Try one for windows 98 and/or internet explorere.

 

Please read the KB article
Microsoft Security Bulletin MS03-048
Cumulative Security Update for Internet Explorer (824145)
http://www.microsoft.com/technet/security/bulletin/MS03-048.asp
an excerpt:
"This update also sets the kill bit on the following ActiveX controls:
Description File Name CLSID
Windows Trouble Shooter Tshoot.ocx 4B106874-DD36-11D0-8B44-00A024DD9EFF

These controls have been found to contain security vulnerabilities and are no longer supported by Internet Explorer. To protect customers who have this control installed, this update helps prevent the control from running or from being reintroduced onto users' systems by setting the kill bit for this control."

Most are outdated and there were only a few.
Information for those you have an interest can be found online.
Such as:
troubleshoot startup-shutdown and others
http://aumha.org/a/tshoot.htm
defrag and scandisk troubleshooters:
http://home.satx.rr.com/badour/html/how_to.html
troubleshoot networking and connections:
http://www.wown.com/
http://www.practicallynetworked.com/
HOW TO: Troubleshoot Printing Problems in Windows [Q128345]

If you are looking for a specific one, post to the '98 group.

mae
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| First off I will explain I cannot view the help files in
| W98 Troubleshooters help in the right pane. When I go to
| start, help and click on Troubleshooting then click on
| Windows 98 Troubleshooters then click on any of the
| subject below then click on the circle to open that help
| then click next the right pane is blank. This is the only
| part of the W98 help that is not working all other that do
| not view compiled files is ok. I understand that Internet
| Explorer has something to do with viewing these html files
| in the W98 Troubleshooters. In the "about" the name is
| HTML Help Control Version, version 5.2.3735.0 copyright
| 1995-2002. I don't know if I changed anything and have
| gone to system and used file checker but even if there was
| a changed file I don't know what file to restore since W98
| help is very large and is broken into many help files. Is
| it possible that I am missing a viewer? I have been
| researching this for several days now and can't find a
| solution. Is there any way I can uninstall W98 help and
| reinstall it? If you can help me please do so ASAP.

 

Kathy,

Have a look at:

http://mvps.org/PracticallyNerded/Windows/98/98_Tshootr.htm

 

I have the same problem so all i have done is gone to the microsoft online version of trouble shooting and installed it in my favourites list for now, hope this helps until we can find the proper solution