wab address book won't show up in fax

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Amanda, Apr 3, 2007.

  1. Amanda

    Amanda Guest

    I have two computers each running Vista Ultimate, but windows fax & scan
    works differently on each. On one computer, fax & scan opens up the wab
    (windows address book) and lets me choose a fax number in there, or create a
    new contact. On the other computer, the address book will not come up at all.
    I checked to be sure my wab is there in the proper folder (it is in the same
    floder as it is on the other computer) so what could be happening? I have to
    manually type in the phone number for each fax I send.
     
    Amanda, Apr 3, 2007
    #1
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  2. Fax and Scan will use whatever you set as your default Contacts Manager for
    your OS.
     
    Russ Valentine [MVP-Outlook], Apr 3, 2007
    #2
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  3. Amanda

    Amanda Guest

    Thank you so much for responding.
    OK, but where (how) do I set something as the default Contacts manager? I am
    using Windows mail, so I have an address book in the windows contact
    folder....how do I get fax & scan to find that?
    --
    Amanda B


     
    Amanda, Apr 3, 2007
    #3
  4. I don't remember the exact path in Vista. If you can't find it or if someone
    else can't tell you, I'll check the next time I'm running Vista--might be a
    couple of days.
    --
    Russ Valentine
    [MVP-Outlook]
     
    Russ Valentine [MVP-Outlook], Apr 3, 2007
    #4
  5. Amanda

    Cal Bear '66 Guest

    Control Panel>Default Programs Set your default programs, highlight Windows Contacts, slick Choose defaults for this program...





     
    Cal Bear '66, Apr 3, 2007
    #5
  6. Amanda

    Cal Bear '66 Guest

    Also, in the same place (Default Programs) open Set Associations and scroll down to .wab and make sure Windows Contacts is the default,
    if it is not use the Change program... button to change the default to Windows Contacts



     
    Cal Bear '66, Apr 3, 2007
    #6
  7. Amanda

    Amanda Guest

    Thanks for your response too!
    OK, Windows Contacts is the default program for WAB.
    And in choosing defaults for Windows Contacts, I just selected all.
    Still no address book opens up in Fax & Scan.There is a drop down box in
    Contacts in fax & Scan, but in the dropdown box it only says Outlook, and it
    tells me there are no addresses in Outlook. It does not show any other
    address book to search in.
    I do HAVE Outlook on my computer, it is Otlook 2007, but I can't see how to
    make an address book in that program.
    Coincidentally, (or maybe not) DEP often closes fax & scan while I am using
    it.....
    Any other thoughts?
    --
    Amanda B


     
    Amanda, Apr 3, 2007
    #7
  8. Amanda

    Amanda Guest

    Oh thank you, that would be kind.
    FYI:
    Another person suggested the path was in Control panel, setting defaults. I
    did as he said and now Windows Contacts is the default program for WAB.
    And in choosing defaults for Windows Contacts, I just selected all.
    Still no address book opens up in Fax & Scan.There is a drop down box in
    "Contacts" in fax & Scan, but in the dropdown box it only says Outlook, and
    it tells me there are no addresses in Outlook. It does not show any other
    address book to search in.
    I do HAVE Outlook on my computer, it is Outlook 2007, but I can't see how to
    make an address book in that program. I do not use this program for anything.
    ALSO, in the file associations area, it lists .pbk files as to be opened by
    Windows fax & scan. I DO have a PBK on my computer, left from another faxing
    program, but it does not show up in the drop down box in wfs.
    That same associations area lists .pab and .wab, and says they both open
    with windows contacts.
    Coincidentally, (or maybe not) DEP often closes fax & scan while I am using
    it.....
    Any other thoughts?
    --
    Amanda B

    --
    Amanda B


     
    Amanda, Apr 3, 2007
    #8
  9. With Outlook 2007 installed, your address book is set to Outlook's Contacts
    folder. Add your addresses here. If Contacts doesn't show up as an address
    book, go to the All Folder view, right click the Contacts folder, select
    "Properties", and add a checkmark to the "Show this folder as an e-mail
    address book" checkbox. If this checkbox is dimmed and uncheckable, you
    need to add the Outlook Address Book service. To add this, if needed, go to
    'Tools|Account settings', click the "Address Books" tab, click
    'New|Additional Address Books|Next' and add the Outlook Address Book
    service.

    Hal
    --
    Hal Hostetler, CPBE --
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    http://www.kvoa.com -- "When News breaks, we fix it!"
    KVOA Television, Tucson, AZ. NBC Channel 4
    Still Cadillacin' - www.badnewsbluesband.com

     
    Hal Hostetler [MVP P/I], Apr 4, 2007
    #9
  10. Amanda

    Amanda Guest

    OK, this all sounds reasonable, but I'm not getting anywhere.
    1st, when I am looking for properties, I can click on a folder to get
    properties, but what is the All Folder view you specified? General
    properties, when I click on the Contacts folder, does not show anything about
    show as an address book.
    2nd, when you say go to Tools/account settings, where an I supposed to be?
    The tools in an explorer view of my folders does not have account settings,
    and the tools in the WFS program doesn't have account settings either.
    When I first got Vista, I set up windows Mail, which transferred all my old
    addresses from Outlook Express into "Contacts" in my user folder.
    OR do you mean me to be in Outlook 2007? I can't find an Outlook folder
    anywhere, although there is a shortcut on the start menu to the program.
    I've never actually USED Outlook as a program, it just installed with my
    Office 2007 when I upgraded to Vista.
    (good grief I just realized, maybe that is a problem?)
    Amanda B


     
    Amanda, Apr 4, 2007
    #10
  11. Amanda

    Amanda Guest

    OK, WOW, I think I got it! When I actually opened the Outlook program, (duh)
    I was able to follow your instructions. I also imported all my addresses into
    it from Windows Mail, and voila! I am in business! Thank you very very much
    for responding, I am a happy faxer now!!!
    Amanda
    --
    Amanda B


     
    Amanda, Apr 4, 2007
    #11
  12. Amanda

    kookaburra2 Guest

    In Vista Business, I have installed Windows Mail, Windows Live Mail, Outlook
    2007. Each has its own contacts. In Windows Fax & Scan, only the Outloook
    contacts show up. Is there a way to have WFS use (most preferred) Contacts
    from Windows Mail or (less preferred) contacts from Windows Live Mail? How?

    Thanks
    --
    K2


     
    kookaburra2, Feb 25, 2008
    #12
  13. Set Windows Mail as your default Contacts manager.
    --
    Russ Valentine
    [MVP-Outlook]
     
    Russ Valentine [MVP-Outlook], Feb 25, 2008
    #13
  14. Amanda

    kookaburra2 Guest

    I have looked everywhere in my system & on the web, but can't see how.
    Please, I need the steps to setting Windows Mail as my default Contacts
    manager spelled out.
    --
    K2


     
    kookaburra2, Feb 25, 2008
    #14
  15. Control Panel > Default programs
    Give Windows Mail and Windows Contacts all their defaults. Give Outlook
    none.
    --
    Russ Valentine
    [MVP-Outlook]
     
    Russ Valentine [MVP-Outlook], Feb 25, 2008
    #15
  16. Amanda

    kookaburra2 Guest

    Thanks for that, but it still doesn't work for me. Rebooting hasn't helped.
    In WFS, the address book has just one item in the drop down box ("Contacts"),
    the contents are only Outlook items:
    Outlook Adress Book
    Accounts
    Business Contacts
    Contacts

    My defaults are set:

    WINDOWS CONTACTS - checked (all)
    ----------------------------------
    ..contact
    ..group
    ..p7c
    ..vcf
    LDAP

    WINDOWS CONTACTS - not checked
    <none>

    WINDOWS MAIL - checked (all)
    ----------------------------------
    ..eml
    MAILTO
    E-mail link

    WINDOWS MAIL - not checked
    <none>

    WINDOWS LIVE MAIL - checked
    ----------------------------------
    <none>

    WINDOWS LIVE MAIL - not checked (all)
    ..eml
    ..vcf
    MAILTO
    E-mail link

    OUTLOOK 2007 - checked
    ----------------------------------
    ..hol
    ..ibc
    ..ics
    ..msg
    ..vcs
    OUTLOOKFEED
    OUTLOOKFEEDS
    STSSYNC
    WEBCAL
    WEBCALS

    OUTLOOK 207 - not checked
    ..vcf
    MAILTO
    E-Mail link

    What should I do next?

    Thanks.

    --
    K2


     
    kookaburra2, Feb 26, 2008
    #16
  17. I give up. You still have Outlook set as your default.
    --
    Russ Valentine
    [MVP-Outlook]
     
    Russ Valentine [MVP-Outlook], Feb 26, 2008
    #17
  18. Amanda

    DS_NZ Guest

    Weird.

    As per my post in another (similar) recent thread I have the exac
    opposite problem. The only options to show up in WFS are Window
    Contacts, Active Directory (don't know what it is & does not appear t
    be active), and VeriSign ... . I want nothing to do with any of them.

    I want to use Outlook (2007) Contacts, as I have all my Contacts dat
    from many years back stored there, but I cannot get it to show in WFS

    I have given OL2007 all its defaults under "Control Panel > Defaul
    programs" & confirmed that it is the default for all listed file type
    for OL.

    One thing I note though, is that *none of the OL extensions relate t
    Contacts*. The only extensions shown for OL are .hol, .ibc, .ics, .msg
    .vcf, .vcs & six protocols.

    As per Hal Hostetler's post below, I checked the OL2007 Contacts folde
    Properties. The "Show this folder as an e-mail address book" checkbo
    is *greyed out*, *but IS TICKED*, so I assume that is OK

    Also Outlook Address Book already shows up under the 'Tools|Accoun
    settings|Address Books" tab & I cannot add it again

    Alas still no chop :(

    Under "Control Panel > Default programs", Windows Contacts is defaul
    for 3 extensions - .contact, .group, and .p7c. But as far as I can see
    OL cannot be made the default for these extensions ???

    I am also assuming that OL cannot be made the default program for .wab
     
    DS_NZ, Feb 26, 2008
    #18
  19. Well first of all there is no WAB in Vista, so I'm not sure why anyone is
    trying to access one. What is _supposed_ to happen, and what has worked for
    both Hal and me, is that WFS will use whatever is set as the default Contact
    manager at the OS level. For most people that would be either Windows
    Contacts or Outlook. I would not expect WFS to use Windows Live Mail or
    Windows Live Hotmail Contacts.

    The next thing I'd do in your case is verify that the Outlook Address Book
    Service is actually working in Outlook and displaying the correct Contacts
    Folder. Is your Outlook installation set to prompt for a profile?
     
    Russ Valentine [MVP-Outlook], Feb 26, 2008
    #19
  20. Amanda

    DS_NZ Guest

    Hmm. I was not looking to use .wab, but thought it may be causing
    problems. On my system (Vista Bus x64), .wab does show up under
    "Control Panel\Default Programs\Set Associations" with Windows Contacts
    nominated as the default program.

    I'm still not certain about setting the "default Contact manager at the
    OS level", since in "Control Panel\Default Programs\Set Default
    Programs" there is nothing about Contacts or Contact Manager listed for
    Outlook. I would include a screenshot but do not have a web site & it
    seems the only way is to link to an image on a web site.

    I do not understand the "Is your Outlook installation set to prompt for
    a profile?". AFAIK it doesn't prompt me for anything. It just opens up
    in Inbox under Personal Folders.

    One possibly complicating factor in my case is that I have OL linked to
    3 .pst files (2 listed as "Personal Folders", both of which have contact
    folders - & 2 calendars etc). One is my old XP Outlook personal folder
    (~ 1GB in size, so I want to keep it separate), but that appears to
    cause no problems at all in normal Outlook use.




    [/QUOTE]
     
    DS_NZ, Feb 26, 2008
    #20
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