wab address book won't show up in fax

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Amanda, Apr 3, 2007.

  1. Amanda

    DS_NZ Guest

    Re the Address Book Service: I'm not certain how you tell it is
    "actually working".

    My old .pst file had a Contacts folder with two sub-folders of type
    contacts (one holds business contacts, the other personal contacts).
    All three, plus the 2007 Contacts folder display correctly in Outlook
    (ie. all are selectable in "Contacts" view), and I use the original
    Contacts for email addresses and dialling phone calls from OL regularly
    and without problem.

    The new (2007) Contacts folder only has one entry at this stage but
    that appears to work fine also.

    DS_NZ, Feb 26, 2008
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  2. So you are not set to prompt for an Outlook profile. My other question was
    how your Outlook Address Book is configured and whether it displays the
    designated Contact Folders correctly, especially if you are running with 3
    PST's. You have had lots of opportunity to migrate that data incorrectly and
    corrupt your Outlook Address Book Service.
    In Vista one normally sets the default program by making that problem the
    default for all the extensions and functions it can handle. So if you award
    Outlook all its defaults, it should be your default Contacts manager
    provided you have the Outlook Address Book Service installed and configured
    correctly. If you have changed your default, you may need to elevate WFS and
    create a new Fax Account.
    Russ Valentine
    Russ Valentine [MVP-Outlook], Feb 26, 2008
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  3. You simply open the Outlook Address Book and see if each folder is listed
    and displays correctly.
    Russ Valentine
    Russ Valentine [MVP-Outlook], Feb 26, 2008
  4. Amanda

    DS_NZ Guest

    They are (all three of them) - after I ticked "Show this folder as a
    e-mail address book" in the OL contacts Properties. Made no differenc
    though, still not accessible from WFS

    Basically I have given up on it - will just add details into Window
    Contacts as & when needed. Not many I will be faxing, but I very muc
    had hoped not to need two sets of address details. Recipe for 'currenc
    issues' further down the track

    DS_NZ, Feb 28, 2008
  5. Did you try the steps I suggested? Have you tried a new Outlook profile?
    Russ Valentine
    Russ Valentine [MVP-Outlook], Feb 28, 2008
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