Warning: June 10 08 update with Vista deletes desktop and more

Discussion in 'Windows Vista General Discussion' started by B1, Jun 12, 2008.

  1. B1

    B1 Guest

    I ran the critical update (Vista) and it wiped out the desktop, leaving a
    blank slate. Each time I restart there is a lenghty message in Chinese with
    "ok" as the only option. I ran system restore to get back to the time just
    before this update, which restored my desktop. I am convinced that this
    update is buggy and should not be installed without a deep backup in place.
    It works fine with XP but not with Vista in my set of machines. How can this
    be reported to Microsoft? Or am I doing something wrong? The system is
    completely legal and registered.
     
    B1, Jun 12, 2008
    #1
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  2. B1

    Gordon Guest

    Which "critical update" might that be? Did you get it from Windows Update or
    where you sent it in an Email?
     
    Gordon, Jun 12, 2008
    #2
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  3. Which update?

    On 10th all I had was a Microsoft Expressions update. However, on the 11th
    the following updates were downloaded:

    kb950759
    kb950762
    kb951376
    kb951698
    kb905866
    kb950126
    kb952714
    kb950760

    All of these updates installed on my PC without any problem.

    --

    --
    John Barnett MVP
    Associate Expert
    Windows Desktop Experience

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Jun 12, 2008
    #3
  4. B1

    Gordon Guest


    I'm wondering, particularly with the symptoms that the OP describes, whether
    this was an "email" update.... ;-)
     
    Gordon, Jun 12, 2008
    #4
  5. Gordon there is always a possibility that it could have been a 'so called'
    email update; we will just have to wait and see what response we get back
    from the OP

    --

    --
    John Barnett MVP
    Associate Expert
    Windows Desktop Experience

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Jun 12, 2008
    #5
  6. Please initiate a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6527&x=16&y=7


    --
    Carey Frisch
    Microsoft MVP
    Windows Desktop Experience -
    Windows Vista Enthusiast

    ---------------------------------------------------------------

    I ran the critical update (Vista) and it wiped out the desktop, leaving a
    blank slate. Each time I restart there is a lenghty message in Chinese with
    "ok" as the only option. I ran system restore to get back to the time just
    before this update, which restored my desktop. I am convinced that this
    update is buggy and should not be installed without a deep backup in place.
    It works fine with XP but not with Vista in my set of machines. How can this
    be reported to Microsoft? Or am I doing something wrong? The system is
    completely legal and registered.
     
    Carey Frisch [MVP], Jun 12, 2008
    #6
  7. B1

    RalfG Guest

    Somewhat in support of the OP, this did seem to be an unusually messy
    automatic update. I also experienced problems with the Vista updates on June
    10 and 11. Initially the computer appeared to be locked up in the morning
    with a frozen screen saver. A hard shut down and reboot resulted in the
    updates continuing to install during boot but when the PC did finally finish
    it was with a blank monitor. In fact there was no signal going to the
    monitor at all and monitor switched to stand-by mode. As it was the computer
    had booted but the entire desktop was moved over to the secondary display
    (TV) which was turned off at the time. Checking the display settings in
    Vista showed that the primary display had been set to disabled during the
    update leaving the TV as the only enabled monitor.

    Checking in the events logs for the 10th and 11th there were hundreds of
    repeated entries similar to the following--

    Windows Servicing started a process of changing package KB950759(Security
    Update) state from Resolved(Resolved) to Installed(Installed)

    Windows Servicing identified that package KB950759(Security Update) is not
    applicable for this system (x3lines)

    Windows Servicing is setting package KB950759(Security Update) state to
    Resolved(Resolved)

    Windows Servicing is setting package KB950759(Security Update) state to
    Staging(Staging) (x47 lines)

    Windows Servicing completed the process of changing update
    950759-68_neutral_GDR from package KB950759 (Security Update) into
    Staging(Staging) state (multiple lines from -6 to -68)

    Windows Servicing is setting package KB950759(Security Update) state to
    Install Requested(Install Requested)(x6 lines)

    .. . . and so on. The above in particular was repeated on both the 10th and
    11th.

    There were similar entries for other updates, like KB951376, KB950760,
    KB951698.
     
    RalfG, Jun 13, 2008
    #7
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