WARNING. Recommended Windows Update network driver kills Vista.

Discussion in 'Windows Vista Hardware' started by Poppy, Oct 11, 2007.

  1. Poppy

    Poppy Guest

    Here is a warning to those with Attansic L1 Gigabit network controller chips
    on their motherboard, such as ASUS P5N-E.

    Do NOT, repeat NOT, install the recommended network adapter driver from
    Microsoft Update. The recommended hardware driver appears with a different
    manufacturer name, not Attansic. (sorry I can't remember).

    If you download and install the recommended hardware driver, Vista will no
    longer boot normally. It hangs while the scrolling bar is on screen. Because
    other things were downloaded at the same time onto my PC, it took much time
    and fiddling to figure out the cause. Vista would boot into Safe Mode OK.
    Control panel revealed nothing amiss. The clue was the failed attempt to
    boot into Safe Mode with Networking. This suggested that the updated network
    chip driver was the cause.

    Removing the driver while in Safe Mode did NOT solve the problem for me
    because Vista seemed to reload the wrong driver ?from backup, upon attempted
    normal reboot. Because of the mess I had made to identify the problem, I
    needed to do a clean install to recover. Downloading and permitting an
    install of hardware driver from MS Update reproduced the same noboot
    problem. This time it was possible to recover to a last known good state
    because I had a very recent good state to go back to.

    I suggest hiding this particular update if it is recommended for your PC.
    Poppy, Oct 11, 2007
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  2. Poppy

    PvdG42 Guest

    Thanks very much for the report, as I have a PC for which that driver update
    is recommended.
    I have adopted a policy of *never* updating *any* drivers through WU, and
    your experience leads me to recommend my "policy" to others :)
    PvdG42, Oct 11, 2007
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  3. Poppy

    GTS Guest

    As a general rule, it is a bad idea to update drivers through Windows
    update. It's always best to go to the manufacturers site.
    GTS, Oct 11, 2007
  4. Poppy

    Carlos Guest

    You are dead right, man!
    Those WU hardware updates do really a mess.
    Started hating them with the RAID drivers for NForce4 chipsets.
    I second to you in your policy.
    Carlos, Oct 11, 2007
  5. Poppy

    Craig Brown Guest


    I have an ASUS P5K-SE with the Attsanic L1 network controller and the driver
    from Windows Update worked great for me. It was newer than any driver
    available from anywhere else and have been running it for a few weeks
    without problem.

    Craig Brown, Oct 12, 2007
  6. Poppy

    Poppy Guest

    Oops. The model number for the board in question is Asus P5B-E not P5N-E.
    Sorry everyone. Anyway...

    This board (with Vista Home Pre) is now back with the customer, hence my
    memory failure with board ID. And unfortunately I cannot check bad driver
    details. That's my unshakeable excuse for all you nit-picking sceptics out

    Graig, your experience is very interesting. This difference in behaviour
    requires explanation. Here are some thoughts.

    According to your experience, it seems that the P5K-SE board has an Attansic
    L1 chip which may well not be identical to that on the P5B-E board even
    though they appear to be the same to the OS. I note too that Attansic has
    been bought out recently which probably accounts for the change of driver
    name from Attansic to Atheros.

    Since my original post yesterday, I also discovered that the Asus website
    added, on 8th October 2007, a beta driver for Atheros L1 controller for the
    P5B-E mobo. It may well be that this is the same deadly driver that MS has
    on its Update server.

    I concur with others that the moral of the story is be careful when
    installing hardware drivers. Or as is my foolish motto... do as I say, not
    what I do :)

    Poppy, Oct 14, 2007
  7. I wanted to add my experience:
    A couple of days ago I bought
    - Asus P5K
    - 2x1GB Kingston PC6400
    - Albatron 8800GTS
    My old setup completely died. So I had to reinstall, and this time I
    wanted a XP & Vista dual boot.
    I start out installing XP Pro, then install ALL drivers from the asus
    driver CD, then install video driver.
    All is fine so far. I then install Vista as dual boot. Then install
    ALL drivers from cd as before. However
    I notice here, that some of the drivers already are installed, and
    that the versioning scheme seems
    different, and it looks like some of the drivers on the cd are older
    than in Vista?! The cancel
    button didn't work, so everything was installed (I'm not impressed by
    asus' "automatic" driver install).
    Anyway I then do a windows update, I see the new LAN driver. I
    install this and the windows hangs.
    Cannot boot - same as you guys describe.
    After a lot of hassle, I finally delete my two partitions with xp &
    vista, and start over. And here's the weird
    part: I'm now unable to install the LAN utility from the CD. If I do
    Windows hangs. I can install the driver
    only from device manager. But if I use the CD to install drivers it
    will hang.
    And this is really strange, because I'm nowhere near the windows
    update driver - I'm not even connected
    to the LAN (since there's no driver installed). I have to reason,
    that the driver somehow affected my motherboard!
    I've now managed to install both XP and Vista with LAN driver only,
    and it seems to work.

    /Best regards
    peter.e.simonsen, Oct 18, 2007
  8. Poppy

    Mario Guest

    I have a dual boot pc with a asus mainboard p5k-se and XP + Vista.
    All work for month but today I installed the new network driver from windows
    vista Update. After rebooting vista DIED!
    It's impossible to start as the machine go so slow that seems to be freezed!
    The only way to boot is to start vista in same mode and DISABLE all the
    network adapter. Vista will start again but iven if you install the old
    driver again, VISTA will stop to work. But the incredible thing is that also
    XP doesn't start!!!!!!!!!!!!!!!!!!!

    So, I think the wrong driver should crash the mainboard network controller
    untill you turn off the machine.

    Infact after a long period off inactivity my pc boot again, I reinstall the
    old driver and now I'm using my pc normally but...I can see the windows
    update that says that there is a facolutative update: AAAAAARG!!!!!
    Mario, Oct 27, 2007
  9. Poppy

    rhlblue Guest

    sorry to hear that guys....
    i just got my new rig last week and i was also going for ASUS mobo.....
    but in the end i bought the MSI P35 Platinum Combo....

    Windows update really messes up ur pc......one of the update which is
    not stuck and giving this failed error again and again *800736CC*
    just won't install....but thats not the problem......the thing is that
    its making my pc acting strange......i cannot install any
    drivers.....and the updates logo on the turn off button just won't
    go....whenever i turn off the pc it says installing update....but then
    when i switch it on its back to cannot install update.... damm vista...
    but i still love it lol
    rhlblue, Oct 28, 2007
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