We were unable to sign you in to .NET Messenger Service, possibly because of a problem with the serv

Discussion in 'Windows MSN Messenger' started by Tobias Kjellgren, Apr 29, 2004.

  1. We were unable to sign you in to .NET Messenger Service, possibly because of
    a problem with the service or with your Internet connection. Please make
    sure that you are connectec to the Internet. 0x81000301.

    I have had this for like a week now and im connected to the Internet. What
    is the problem?

    Windows XP Home, MSN 6.2, Internet explorer.

    Help Please.
     
    Tobias Kjellgren, Apr 29, 2004
    #1
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  2. Tobias Kjellgren

    Ron Anderson Guest

    Same here but very random, RoadRunner Cable, Central FL. XP Pro. MSN Int.
    6.2
     
    Ron Anderson, Apr 29, 2004
    #2
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  3. Greetings Tobias,

    Here are some suggestions you should check/try if you haven't already:

    1. The date on your computer needs to be set properly -- double click the clock verify that
    the time and date are set.
    2. If your password information is not saved, verify that you are typing it in with the
    correct case (uppercase or lowercase).
    3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
    something smaller (under 10-12 characters), then try signing in again.
    4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
    that Messenger doesn't have the correct rights to access the Internet, especially since you
    upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
    if this is the case.
    5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
    restarting it and see if that helps the situation. You also might try uninstalling an
    installed firewall, to verify that it isn't causing a problem (even if it is disabled).
    6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
    Internet Options, then click the Delete Files button, and when that's complete click the
    Delete Cookies button.
    7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
    Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
    for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
    3.0' is checked, then click OK.
    8. Click Start, then Run, and enter the following:
    regsvr32 softpub.dll
    then click OK

    If none of these solutions work, let us know and we'll see if we can further assist.
     
    Jonathan Kay [MVP], Apr 29, 2004
    #3
  4. Tobias Kjellgren

    Steve-O Guest

    Mine still doesn't work and I have the same problem. not
    having MSN sucks


    double click the clock verify that
    that you are typing it in with the
    http://memberservicesnet.passport.com/memberservice.srf to
    Internet Security etc. ), it's possible
    the Internet, especially since you
    allowed list of programs in your firewall
    may be blocking Messenger -- try
    problem (even if it is disabled).
    Explorer, click the Tools menu, then
    and when that's complete click the
    Explorer, click the Tools menu, then
    Security section, and verify that "Check
    verify that 'Use SSL 2.0' and Use SSL
     
    Steve-O, Apr 30, 2004
    #4
  5. Tobias Kjellgren

    Guest Guest

    Guest, Apr 30, 2004
    #5
  6. Tobias Kjellgren

    Bob Horsley Guest

    I've got the same problem, and none of these fixes helped. I have 2 PCs, both running XP. The main PC has broadband acces, but the other PC accesses the Internet via a HOME Network with the main PC. The main PC can access MSN Messenger OK, but the other PC keeps getting this error message.
    Can anyone help please? (Upgrading to version 6.2 didn't help, and there has never been a firewall on this "other" PC.)
     
    Bob Horsley, Jul 6, 2004
    #6
  7. Tobias Kjellgren

    Bob Horsley Guest

    I forgot to mention that this "other" PC cannot access any Microsoft or ebay pages either - in both cases the attempt simply times out.
     
    Bob Horsley, Jul 6, 2004
    #7
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