WGA "Updates": (KB892130) & (KB905474) Already Installed !!!

Discussion in 'Windows Update' started by Neo, Jun 10, 2006.

  1. Neo

    Neo Guest

    Windows Update is reporting that I need to update the Windows Genuine
    Advantage Notification Tool with KB892130 (via the Windows Update Website)
    and/or KB905474 (via the "!" icon on the Windows Toolbar).

    However, I have previously installed KB892130 - on 28th February 2006 and
    KB905474 on the 25th April 2006. I have verified these dates with my Windows
    Update history.

    I have a Validated and Genuine version of Windows XP SP2.

    Because of this problem I am locked out of getting any Windows critical
    updates until I install these updates.

    WHY IS WINDOWS UPDATE NOTIFYING ME THAT I HAVE TO INSTALL THESE UPDATES WHEN
    I ALREADY HAVE THEM INSTALLED !!!!

    Many people around the world are having problems with the WGA tool updates
    as reported on these forums.

    Please, Please Please can Microsoft get their finger out and solve these
    problems !!!
     
    Neo, Jun 10, 2006
    #1
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  2. Notifications has to mutate in an attempt to adapt to hacks and cracks.
    What this means is that, unless you select to ignore it and live with a
    big fat notice that you have selected to hide Important updates when
    you update, you will be presented with permutations as it evolves.
     
    Michael Jennings, Jun 10, 2006
    #2
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  3. Neo

    rdhw Guest

    Because these are revised versions of the software. The KB numbers do not
    change when revised versions are issued. This is likely to happen several
    more times before the software reaches a settled state.
     
    rdhw, Jun 10, 2006
    #3
  4. Neo

    Alias Guest

    There will be a new one next Tuesday that changes the calling home
    feature from every reboot to every two weeks. When it's deployed world
    wide, it won't phone home at all.

    From
    http://www.informationweek.com/internet/showArticle.jhtml?articleID=188703441

    "The company plans to change the settings of the application in its next
    release, so that it dials in to Microsoft every two weeks, the
    spokeswoman said. The call-in feature would be disabled permanently when
    the program is generally available worldwide later this year."

    Apparently MS has decided in favor of full disclosure and has listened
    to people like me who are disgusted with this spyware.

    Alias
     
    Alias, Jun 10, 2006
    #4
  5. Neo

    Neo Guest

    OK, I understand. BUT loads of users are having problems with these updates.
    What guarantees can you give me that when I try to install these updates:

    1) They will install properly,( many users report installation problems ) !
    2) They won't screw up my windows installation so that I have to re-install
    XP !
    3) I will be able to receive critical updates.

    Also, (this has been mentioned many times on the forums) you stated that the
    "software" has not reached a "settled state". What does this mean ? OK, all
    software will have bugs in it, those known about at the time of release, and
    those yet to be discovered. Where can I find a list of the currently known
    problems with this software ? And have suitable workaround solutions been
    declared ?

    As a customer, I would expect any released product (even revision such as
    these) to state its version, its purpose and list any outstanding issues, are
    there release notes for WGA and the related KBxxxxx revisions taking into
    account the main issues raised on the forums with associated work arounds ?
     
    Neo, Jun 10, 2006
    #5
  6. Neo

    Tom Willett Guest

    Nobody here can give you any guarantees.

    Tom

     
    Tom Willett, Jun 10, 2006
    #6
  7. Neo

    Helena K Guest

    Ok
    I'm not a geek. Can you tell me in layman terms?

     
    Helena K, Jun 10, 2006
    #7
  8. Seemed like layman terms to me. This is a discussion group.
    It is composed of users interested in Windows Update. If you
    demand of me that I change the way WU works, that is as absurd
    as my demanding that you alter the way of updates somehow.

    On the other hand, if you can, please give me some guarantees.
     
    Michael Jennings, Jun 10, 2006
    #8
  9. If you are referring to update 905474, then download and install directly:

    http://www.download.windowsupdate.c..._4bafa8793e8cdcaf4ba4ffc494df32d496154544.exe

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User
    Microsoft Community Newsgroups
    news://msnews.microsoft.com/

    ---------------------------------------------------------------------------­----------------

    :

    | Windows Update is reporting that I need to update the Windows Genuine
    | Advantage Notification Tool with KB892130 (via the Windows Update Website)
    | and/or KB905474 (via the "!" icon on the Windows Toolbar).
    |
    | However, I have previously installed KB892130 - on 28th February 2006 and
    | KB905474 on the 25th April 2006. I have verified these dates with my Windows
    | Update history.
    |
    | I have a Validated and Genuine version of Windows XP SP2.
    |
    | Because of this problem I am locked out of getting any Windows critical
    | updates until I install these updates.
    |
    | WHY IS WINDOWS UPDATE NOTIFYING ME THAT I HAVE TO INSTALL THESE UPDATES WHEN
    | I ALREADY HAVE THEM INSTALLED !!!!
    |
    | Many people around the world are having problems with the WGA tool updates
    | as reported on these forums.
    |
    | Please, Please Please can Microsoft get their finger out and solve these
    | problems !!!
    | --
    | Neo
     
    Carey Frisch [MVP], Jun 14, 2006
    #9
  10. Neo

    Helena K Guest

    Thanks. I appreciate your helpfulness.
     
    Helena K, Jun 14, 2006
    #10
  11. Neo

    Stumpy Guest

    Stumpy, Jun 15, 2006
    #11
  12. Neo

    Stumpy Guest

    I next tried to run the WGV diagnostic, but it failed also. I'm out of
    obvious options. Won't be doing any updates on this computer.
     
    Stumpy, Jun 15, 2006
    #12
  13. The contents of your DataStore folder may be the problem.

    1. Delete the contents of the DataStore folder.
    2. Click Start.
    3. Choose Run.
    4. In the Run box, type: %windir%\SoftwareDistribution
    5. Click OK.
    6. Open the DataStore folder.
    7. Delete all contents of the DataStore folder.
    8. Close the window.
    9. Reboot and revisit the Windows Update web site.

    How to troubleshoot Windows Update
    http://support.microsoft.com/kb/906602/en-us

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User
    Microsoft Community Newsgroups
    news://msnews.microsoft.com/

    ---------------------------------------------------------------------------­----------------

    :

    | I next tried to run the WGV diagnostic, but it failed also. I'm out of
    | obvious options. Won't be doing any updates on this computer.
     
    Carey Frisch [MVP], Jun 15, 2006
    #13
  14. Neo

    Helena K Guest

    You must have been having a bad day. I was trying to update Windows and ran
    into the same problems. Not all of us are as computer savvy as you must be.
     
    Helena K, Jun 15, 2006
    #14
  15. Neo

    Stumpy Guest

    The contents of your DataStore folder may be the problem.
    OK. The contents are a folder named Logs, and a file named DataStore.edb

    You're sure I delete both?
     
    Stumpy, Jun 15, 2006
    #15
  16. Neo

    Stumpy Guest

    Not just the contents of the Logs folder?
     
    Stumpy, Jun 15, 2006
    #16
  17. Neo

    Stumpy Guest

    I followed instructions, but deleted the contents of the Log subfolder, and
    the DataStore.ebd file. Not the entire Log folder.

    Then went back to W U page. Downloaded a lot of info and almost as much
    information went back out to MicroSoft.(if I were paranoid I would question
    what all that outgoing material was) This took a long time by modem.

    Next I waited a long time but it did not proceed. I clicked on the yellow
    shield in the system tray and it downloaded a bunch more information. It
    automatically tried to install the updates and then I told it to restart.

    Upon startup I got the WGA Notification billboard that said "you got a
    problem, so I close".

    I checked my update history - all the old listed updates were gone. Now it
    lists 6 I just did, and 3 that just failed.

    I try re-entering Win Updates, but the same problem repeats.

    Very frustrating to spend this much time and not achieve any success.
     
    Stumpy, Jun 16, 2006
    #17
  18. Could you clarify a bit more what you mean by "W Update still hangs up"?

    Do you mean the entire system locks up?

    Or do you mean something else? If so, what exactly are the symptoms that
    you are seeing?
     
    Robin Walker [MVP], Jun 16, 2006
    #18
  19. Please download and install:

    http://www.download.windowsupdate.c..._4bafa8793e8cdcaf4ba4ffc494df32d496154544.exe

    Then re-boot Windows. Does this solve the problem?

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User
    Microsoft Community Newsgroups
    news://msnews.microsoft.com/

    ---------------------------------------------------------------------------­----------------

    :

    in message | >
    | > 1. Delete the contents of the DataStore folder.
    | > 2. Click Start.
    | > 3. Choose Run.
    | > 4. In the Run box, type: %windir%\SoftwareDistribution
    | > 5. Click OK.
    | > 6. Open the DataStore folder.
    | > 7. Delete all contents of the DataStore folder.
    | > 8. Close the window.
    | > 9. Reboot and revisit the Windows Update web site.
    | >
    |
    | I followed instructions, but deleted the contents of the Log subfolder, and
    | the DataStore.ebd file. Not the entire Log folder.
    |
    | Then went back to W U page. Downloaded a lot of info and almost as much
    | information went back out to MicroSoft.(if I were paranoid I would question
    | what all that outgoing material was) This took a long time by modem.
    |
    | Next I waited a long time but it did not proceed. I clicked on the yellow
    | shield in the system tray and it downloaded a bunch more information. It
    | automatically tried to install the updates and then I told it to restart.
    |
    | Upon startup I got the WGA Notification billboard that said "you got a
    | problem, so I close".
    |
    | I checked my update history - all the old listed updates were gone. Now it
    | lists 6 I just did, and 3 that just failed.
    |
    | I try re-entering Win Updates, but the same problem repeats.
    |
    | Very frustrating to spend this much time and not achieve any success.
     
    Carey Frisch [MVP], Jun 16, 2006
    #19
  20. Maybe I picked up a [pepper] vibe from Willett's honest answer to
    Neo's request that Robin Walker furnish a number of guarantees.
    You did not understand his answer. I can try harder to make it clear.

    Volunteers responding to posts for help with updates can't promise:
    1) They will install properly.
    2) They won't screw up my windows installation so that I have to
    re-install XP!
    3) I will be able to receive critical updates.

    Those are three guarantees Neo asked for in this original post :

    A service technician dealing directly with your computer would be
    in a position to make those promises. Distant unpaid help is not.

    What you can get here is sometimes quite helpful advice, but advice
    which you must weigh (because anyone can post advice here), for self
    help. Such advice can't be regarded as warrantable or guaranteed.
     
    Michael Jennings, Jun 17, 2006
    #20
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