what does this blue screen means?

Discussion in 'Windows Vista General Discussion' started by david, Aug 23, 2007.

  1. david

    david Guest

    i only get this during shut down, it gets blue screen and reboot.


    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 827DC620
    BCP3: A4B27B5C
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini082307-01.dmp
    C:\Users\david\AppData\Local\Temp\WER-30677237-0.sysdata.xml
    C:\Users\david\AppData\Local\Temp\WER3BF0.tmp.version.txt
     
    david, Aug 23, 2007
    #1
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  2. BCCode: 1000008e
    The BC Code 0x10000008E is KERNEL_MODE_EXCEPTION_NOT_HANDLED_M. This
    indicates that a kernel-mode program generated an exception which the error
    handler did not catch. The first parameter 0xC0000005 indicates that the
    error was a memory access violation - a kernel mode thread attempted to
    touch a page of memory to which it did not have access.

    It's hard to say more, without examining the dump file. But at a general
    level, this kind of error is usually caused by a problem in a device driver.
    Make sure that all your device drivers are up to date. If you send the crash
    report to Microsoft via Control Panel, System and Maintenance, Check for New
    solutions, it wil tell you if there is a known hotfix for the issue (either
    from Microsoft or 3rd party vendor).
     
    Andrew McLaren, Aug 24, 2007
    #2
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