When sending PDF attachments, Attachments don't show up to recipient

Discussion in 'Windows Small Business Server' started by Tom, Apr 20, 2006.

  1. Tom

    Tom Guest

    We have a new 2003 Small Business Server with SP1, Exchange SP 2, Symantec
    Mail Security for exchange with default settings.

    Right away we noticed lots of email sending problems, some emails never
    showed up, some that showed up did not have any attachments.
    I created a PTR record created for our IP that didn't seem to help.

    At first we were sending email through the servers DNS, then we have changed
    it to forward to our ISP SMTP Server, that seemed to fix alot of the

    but we still have a few email that go out that show up with no attachments.

    I have about 20 Small Business Servers all configured the same way. I have
    gone through all the exchange settings line by line to see if anything is
    different. The setting all appear to be the same.
    Tom, Apr 20, 2006
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  2. From what I see in your post, there's no reason for a message to show up
    missing its PDF attachment, unless it's Symantec. Failing that, it would
    almost certainly have to be something on the recipient's end. If your
    attachment exceeded the size limitation that may be set in Exchange, the
    whole message would fail, not just the attachment.
    Dave Nickason [SBS MVP], Apr 20, 2006
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  3. Tom

    Tom Guest

    I have been thinking of uninstalling the symantec tonight to see if that
    could be causing it,

    I have already found one of the problem email recipients to have a mailbox
    issue, his account needed to be deleted and readded, but there are
    mulitple other recipients. All problems started when we went live with
    exchange on a Monday morning a few weeks ago.
    Tom, Apr 20, 2006
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