WHQL and the current state of display drivers

Discussion in 'Windows Vista Hardware' started by IRFrustrated, Jul 20, 2007.

  1. IRFrustrated

    IRFrustrated Guest


    What does WHQL stand for? As far as I know, it means that the device and the
    related device driver work properly in order to provide customers high
    quality of service.

    I have Asrock 4CoreDual-VSTA motherboard with VIA PT880 Ultra chipset and
    nVidia Geforce 6600 GT AGP display adapter.

    Games ran poorly with the drivers provided with Vista installation, so I
    decided to upgrade them. I got the latest WHQL-sertified drivers from nVidia
    and... the problems started.

    When an application "turns off" Aero (like when you press ctrl + alt + del,
    or that UAC window appears for user input for example), the screen gets
    corrupted and unreadable. If you turn Aero off completely, you can stop even
    dreaming of using Windows Vista. Games run smoothly thou.

    This problem is, as far as I know, affecting everyone with the similar
    hardware: VIA PT880 Ultra chipset and nVidia AGP displayadapter and nothing
    seems to help solving this issue. Every nVidia driver after the 97.46 version
    is affected by this and has been so for several months.

    I'm now in the situation where I have to install new drivers if I want to
    play a game and uninstall them if I want to use Vista properly. nVidia seems
    to be completely ignorant about the situation, you get some response from
    VIA, but they say that the bug is in displaydrivers. Asrock suggest people to
    use nVidia 97.19 drivers.

    I'm getting so frustrated now. There is nothing I can do. I get no response
    from nVidia what so ever and the situation to others with the same problem
    have not gotten any better luck.

    Why are those drivers WHQL-sertified when they don't work?
    IRFrustrated, Jul 20, 2007
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  2. IRFrustrated

    Barb Bowman Guest

    Barb Bowman, Jul 20, 2007
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  3. IRFrustrated

    R. C. White Guest

    Hi, IRFrustrated.

    I'll let Barb handle the hard part of your question. ;^}

    WHQL stands for Windows Hardware Quality Labs.

    You probably knew that, but some lurking newbies might not.

    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    (Running Windows Live Mail beta in Vista Ultimate x64)
    R. C. White, Jul 20, 2007
  4. IRFrustrated

    freddy Guest


    If you have also installed the proper motherboard chipset drivers, and the
    latest graphics drivers are the source of your problem, I'd say go along with
    Asrock's suggestion to use nVidia 97.19 drivers. These issues are sometimes
    an enigma wrapped within a mystery. Variables in these type issues preclude
    easy solutions to hard questions.
    freddy, Jul 20, 2007
  5. IRFrustrated

    Newbie Guest


    I had similar issues with a Creative Labs XFi extreme audio sound card which
    is listed as vista certified on the logo program website.

    I sent through the following via the HCL website feedback:

    Quote from the 16/02/2007 driver on www.creative.com: "Provides basic audio
    support and control options for sampling rate and speakers only".

    I don't understand how this card provides "the best experience with
    software, photos, music, videos and communications" as stated in the logo it
    has received.

    The response instructed me to send "driver related mail" to
    so I didn't bother...

    Anyone else have a similar vista experience?
    Newbie, Jul 20, 2007
  6. Why are those drivers WHQL-sertified when they don't work?
    When Vista released, for the most part, Creative only had basic drivers
    ready for most of its cards. When that's the case, for any hardware unless
    they specifically state, this is all they are going to provide, you need to
    keep checking back.

    A quick check of the creative site shows drivers dated, July 20, 2007. The
    drivers you mentioned are dated back in February, 2007.

    Something else, of which you should be aware, drivers change frequently,
    especially when a new OS is released as the manufacturer's continue the
    development process; you need to keep checking manufacturer websites for
    newer drivers when a situation such as you have described, arises.
    Michael Solomon, Jul 24, 2007
  7. IRFrustrated

    JW Guest

    The logo program only confirms that the driver for the product and that the
    product will install and load properly in Vista IAW with Vista hardware
    product requirements.. The logo program does not test the functionality
    and/or the performance of the product to see if it does what the
    manufacturer claims.
    JW, Jul 24, 2007
  8. IRFrustrated

    Newbie Guest


    I realize that there are more recent drivers. I bought the Creative card in
    February when I couldn't find any decent drivers for my onboard sound.

    I specifically bought the Creative card based on the vista logo and when I
    found out that it didn't really work properly either it felt like I was
    ripped off.

    I threw out the Creative card and replaced my motherboard. My new onboard
    sound works perfectly.

    All I'm saying is that my experience wasn't exactly "WOW".
    Newbie, Jul 24, 2007
  9. IRFrustrated

    Newbie Guest


    Thanks of the reply but if what you are saying is a fact then there is a
    load of misleading information on the topic and I question the value in the
    logo program.

    Whats the point of having a logo that doesn't mean anything?

    Check out this site for the official Logo Program FAQ:

    Here it states:

    "...The Windows logo helps customers to identify systems and peripherals
    that meet a comprehensive definition of platform features and quality goals
    to ensure a great computing experience..."

    Newbie, Jul 24, 2007
  10. IRFrustrated

    JW Guest

    I should have been a little clearer and said that the certified logo program
    only tests the product and features required for the product by Microsoft
    and does not check any additional features or performance benefits
    advertised by the card vendor.

    JW, Jul 24, 2007
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