Why can't delete messages from the "Deleted Items" Folder

Discussion in 'Windows Vista Mail' started by TimDetiveaux, Apr 26, 2008.

  1. TimDetiveaux

    TimDetiveaux Guest

    For some reason I can no longer delete any messages from the "Deleted Items"
    folder. I've tried to delete one message at a time and also tried to "Empty
    Deleted Items" from the the menu without any sucess. This just started
    yesterday, was working fine for the last 8 months.
    TimDetiveaux, Apr 26, 2008
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  2. TimDetiveaux

    .Joe Guest


    This tutorial has a lot of information about Windows Mail. Here's th
    link: http://www.vistax64.com/tutorials/62560-windows-mail-problems.htm

    I hope this helps


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    _*::Vista_Forums::* (\"http://www.vistax64.com/\")_
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    .Joe, Apr 26, 2008
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  3. TimDetiveaux

    Guest Guest

    Download and install this hotfix, with Windows Mail not running:


    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether you have a 32-bit version of
    Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
    Vista SP1 update also includes this hotfix, but takes longer to install.
    Certain common antivirus programs, such as most of those from
    Norton or McAfee, tend to cause stuck messages and assorted other
    problems in Windows Mail, although seldom immediately, so if you
    have such a program, remember where to find the hotfix, and hope it
    will install again if you need it again. A recent version of the Trend
    antivirus program also causes assorted problems in Windows Mail.
    Guest, Apr 26, 2008
  4. TimDetiveaux

    TimDetiveaux Guest

    Thanks! Problem resolved with this hotfix.

    TimDetiveaux, Apr 26, 2008
  5. TimDetiveaux

    Guest Guest

    You're welcome.

    Guest, Apr 26, 2008
  6. TimDetiveaux

    Davey A Guest

    Davey A, Jul 17, 2008
  7. TimDetiveaux

    Davey A Guest

    I tried installing the hotfix 32 & 64 bit, but I got a message saying it's
    not for my system???
    Davey A, Jul 17, 2008
  8. TimDetiveaux

    Brink Guest

    Hello Davey,

    The Note under Step 3 in the SECOND section of this tutorial should be
    able to help you out with this.


    Hope this helps,


    *There are no dumb questions, just the people that do not ask
    '*VISTA FORUMS*' (http://www.vistax64.com)
    *Please post feedback to help others.*
    Brink, Jul 17, 2008
  9. Then your problem must be different.
    Please describe exactly what is wrong.
    Gary VanderMolen, Jul 17, 2008
  10. TimDetiveaux

    Davey A Guest

    Davey A, Jul 18, 2008
  11. TimDetiveaux

    john Guest

    I used this tutorial too and the problem of the deleted messages not being
    able to be cleared has been solved. Thanks v much Brink !

    john, Dec 31, 2009
  12. TimDetiveaux

    Bruce Hagen Guest

    Did you ever install Service Pack 1? That corrected the stuck mail issue.
    Bruce Hagen, Dec 31, 2009
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