Why can't I fax scanned documents?

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by deko, Jun 19, 2008.

  1. deko

    deko Guest

    I have Vista Ultimate and a new USRobotics PCI FaxModem. WFS faxing works
    fine if I compose the content of the fax in the WFS New Fax editor window
    and then click send. But if I try to insert an attachment - a PDF or TIFF
    document created with my Microtek scanner - the fax fails with an "Invalid
    Data" error message.

    Is my scanner creating a file that WFS cannot render? Or is there some
    other known issue with faxing scanned documents?

    If WFS is choking on my scanner's output, how do I know which file
    formats/types WFS can render and which scanners output acceptable formats?
     
    deko, Jun 19, 2008
    #1
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  2. deko

    Sinner Guest

    Yes, you are attaching files that WFS cannot render. What you need to do,
    is select the Fax printer from within the program that produced the file and
    print it to the Fax. I think that will get you the results you're looking
    for.
     
    Sinner, Jun 19, 2008
    #2
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  3. deko

    deko Guest


    I suppose that would work, but I'm disappointed with WFS's limited
    conversion/rendering ability. Because I have files produced by different
    scanners, various PDF engines and other programs, I need something that's
    not so limited. I just want to select 'Print to fax' and have it sent.
    Unfortunately, WFS is not there yet.

    I'll have to buy something. I downloaded a trial of Snappy Fax
    http://www.snappysoftware.com/ which seems to be working nicely so far.
    Perhaps the next version of WFS will have the functionality I need.
     
    deko, Jun 19, 2008
    #3
  4. You were expecting a utility that is provided free with your OS to be a full
    featured program capable of rendering any file format you decide you want to
    throw at it?
    No wonder you are disappointed. Might want to consider bringing your
    expectations into the real world and purchase a product that can do what you
    need.
     
    Russ Valentine [MVP-Outlook], Jun 20, 2008
    #4
  5. deko

    deko Guest

    expecting software to work is entirely reasonable. at least for my
    customers.

     
    deko, Jun 20, 2008
    #5
  6. deko

    Sinner Guest

    Of course, you probably expect Paint to do everything Photoshop is capable
    of. WFS works, but there are degrees of functionality. The OP could just
    print everything and then run it through a dedicated fax machine.
     
    Sinner, Jun 20, 2008
    #6
  7. deko

    Sinner Guest

    You wanna explain that "free" comment. It's not available in any of the
    Home editions, therefore it is not free in Business and Ultimate editions
    when they cost more than any Home version.
     
    Sinner, Jul 1, 2008
    #7
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