Why do websites keep saying I'm in IE6? Freezing.

Discussion in 'Internet Explorer' started by Jayne, Jan 9, 2010.

  1. Jayne

    Jayne Guest

    http://masteringbiology.com

    Every time I try to log in, it says "We're sorry, but Internet Explorer 6 is
    no longer supported.
    Click any browser name from our Systems Requirements page to download a
    supported browser."

    The annoying thing is, is that I've downloaded IE8, gotten this error,
    installed Firefox, deleted IE8, then reinstalled IE8 through Firefox, and I
    STILL GET THE SAME ERROR!

    Why am I not asking the website for support? Because I already have, and
    they have suggested a million different things for me to try (which I have
    followed all their instructions). Since I seem to have drained their
    resources, I'm thinking it's more a problem with the browser than the website.

    Also, IE seems to enjoy freezing lately.

    Anyone know what's wrong or what I should do?
     
    Jayne, Jan 9, 2010
    #1
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  2. Click Help>About in your browser and see what it thinks is running.

    You may have DOWNLOADED the new browser, but did you INSTALL it?
     
    Jeff Strickland, Jan 9, 2010
    #2
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  3. Jayne

    VanguardLH Guest

    http://www.cyscape.com/showbrow.aspx?bhcp=1

    What does it say is your web browser and its version?

    http://www.useragentstring.com/

    What does that one say is your user-agent string (what the web browser
    reports to identify itself)?
    Often caused by retaining old incompatible add-ons when upgrading the web
    browser or installing new add-ons that aren't fully compatible.
     
    VanguardLH, Jan 9, 2010
    #3
  4. PA Bear [MS MVP], Jan 10, 2010
    #4
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