Why doens't ATI post new drivers to Windows Update/ Update Catalog

Discussion in 'Windows Vista Hardware' started by md, Sep 21, 2008.

  1. md

    md Guest

    When you use Device Manager to check for a new ATI driver, in this
    case for an x1600 Pro, Windows Update reports the latest version is
    installed version 8.391.0.0 dated 6/26/2007.

    But according to ATI's Web site, the latest version is 8.9.

    Why doesn't ATI push the latest driver to Windows Update -- so it
    would be easy for everyone to make sure they have the latest driver --
    and to easily install it?
     
    md, Sep 21, 2008
    #1
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  2. md

    md Guest

    I see. Had a couple of follow-up questions that are related to this
    matter.

    I've noticed that when I import MS-DVR files into Windows Movie Maker,
    I get audio, but no video.

    1. Is it possible that the later ATI driver might fix this?
    2. Is it worth the risk of installing a driver that's not Windows
    certified?
    3. If you're not able to use Windows Update, how do you uninstall the
    old driver before installing the new one?

    Thanks!
     
    md, Sep 21, 2008
    #2
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  3. md

    Bob Knowlden Guest

    I'm pretty sure that the 8.9 package is WHQL certified.

    Actual return address is at comcast dot net.
     
    Bob Knowlden, Sep 21, 2008
    #3
  4. md

    md Guest

    So, to upgrade the driver, instead of using Windows Update, one would
    double-click on the executable: 8-9_vista32_dd_ccc_wdm_enu_68905?
     
    md, Sep 21, 2008
    #4
  5. md

    Curious Guest

    One should always use the vendors site for graphics and tuner drivers since
    the most recent Win Update drivers are often way out of date and may be
    incompatible with your current configuration.
     
    Curious, Sep 21, 2008
    #5
  6. md

    Curious Guest

    All the windows cert means is that the drivers can be installed and that
    they do not violate any windows security. MS does not certify that the
    drivers work as documented.
     
    Curious, Sep 21, 2008
    #6
  7. md

    PvdG42 Guest


    I'd suggest that you download the drivers to your local hard drive and
    install from there. Two reasons: one less variable to deal with during the
    install (your internet connection), and you'll then have the drivers handy
    should a reinstall be necessary later.
     
    PvdG42, Sep 21, 2008
    #7
  8. md

    Cyberwolf Guest

    I would check with the release notes from the driver set here to see i
    your issue is a known problem or resolved..

    https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/gamesite/Catalyst_89_release_notes.htm

    If not, contact the ATI Driver Support Team here

    'Catalyst Crew Feedback Program
    (http://ati.supportcenteronline.com/ics/survey/survey.asp?deptID=894&surveyID=486&type=web
     
    Cyberwolf, Sep 22, 2008
    #8
  9. While technically correct, this is not the actual reason.

    Almost all versions of the ATI drivers have gone throught the WHQL process,
    and anything that ATI/AMD posts to their website will be WHQL signed.

    The reason that ATI does not want to post drivers to WU is because ATI does
    not sell hardware directly to consumers. ATI/AMD sells hardware to
    resellers and to OEMs, who in turn support the end user. If ATI were to
    post a bad driver to WU, OEMs like Dell would get the support call. This is
    the same deal for most hardware manufacturers.

    Here is a useful bit of information related to PCI hardwareIDs:

    The full PCI hardwareID of a device will contain information about who
    manufactured a device, and who the manufacturer resold the device to:

    Example:

    PCI\VEN_10DE&DEV_0422&SUBSYS_C7353842&REV_A1

    VEN_10DE is the PCI registration for NVIDIA INC. The Subsystem Vendor ID
    (3842, in this case) is the company NVIDIA resold the chipset to. A visit
    to www.pcisig.com (membership tab, vidsearch menu option) tells me that 3842
    is the hex value for "eVGA.com Corporation". It is this corporation that is
    really responsible for providing me driver updates.
     
    Timothy Davis [MSFT], Sep 23, 2008
    #9
  10. md

    Barb Bowman Guest

    Barb Bowman, Sep 23, 2008
    #10
  11. Yes, after downloading the file to your computer.
     
    Pete Stavrakoglou, Sep 23, 2008
    #11
  12. md

    DevilsPGD Guest

    In message <> "Rich."
    Not at all, this release is by ASUS, not ATI, which falls into the "It
    is this corporation that is really responsible for providing me driver
    updates." category.
     
    DevilsPGD, Sep 23, 2008
    #12
  13. This is exactly what happened - in fact I was the person who pushed this
    driver to WU (I no longer work in that group).

    When Vista launched, there was an effort to have as many devices supported
    by either inbox drivers (ships with Windows), or pushed to Windows Update.
    We worked with many of our hardware partners to accomplish this, and
    significantly increased our device coverage metrics.

    The downside is that many of our partners are not leveraging the tools we
    put in place to update the content on WU. This means that many of the
    drivers that are on WU are not the latest drivers.

    There are projects in place that will give incentive for hardware partners
    to maintain the latest drivers on WU - so this is something that is being
    addressed going forward.
     
    Timothy Davis [MSFT], Sep 23, 2008
    #13
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