Why doens't ATI post new drivers to Windows Update/ Update Catalog

When you use Device Manager to check for a new ATI driver, in this
case for an x1600 Pro, Windows Update reports the latest version is
installed version 8.391.0.0 dated 6/26/2007.

But according to ATI's Web site, the latest version is 8.9.

Why doesn't ATI push the latest driver to Windows Update -- so it
would be easy for everyone to make sure they have the latest driver --
and to easily install it?

 

I see. Had a couple of follow-up questions that are related to this
matter.

I've noticed that when I import MS-DVR files into Windows Movie Maker,
I get audio, but no video.

1. Is it possible that the later ATI driver might fix this?
2. Is it worth the risk of installing a driver that's not Windows
certified?
3. If you're not able to use Windows Update, how do you uninstall the
old driver before installing the new one?

Thanks!

 

I'm pretty sure that the 8.9 package is WHQL certified.

Actual return address is at comcast dot net.

 

So, to upgrade the driver, instead of using Windows Update, one would
double-click on the executable: 8-9_vista32_dd_ccc_wdm_enu_68905?

 

One should always use the vendors site for graphics and tuner drivers since
the most recent Win Update drivers are often way out of date and may be
incompatible with your current configuration.

 

All the windows cert means is that the drivers can be installed and that
they do not violate any windows security. MS does not certify that the
drivers work as documented.

 

I'd suggest that you download the drivers to your local hard drive and
install from there. Two reasons: one less variable to deal with during the
install (your internet connection), and you'll then have the drivers handy
should a reinstall be necessary later.

 

I would check with the release notes from the driver set here to see i
your issue is a known problem or resolved..

https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/gamesite/Catalyst_89_release_notes.htm

If not, contact the ATI Driver Support Team here

'Catalyst Crew Feedback Program
(http://ati.supportcenteronline.com/ics/survey/survey.asp?deptID=894&surveyID=486&type=web

 

While technically correct, this is not the actual reason.

Almost all versions of the ATI drivers have gone throught the WHQL process,
and anything that ATI/AMD posts to their website will be WHQL signed.

The reason that ATI does not want to post drivers to WU is because ATI does
not sell hardware directly to consumers. ATI/AMD sells hardware to
resellers and to OEMs, who in turn support the end user. If ATI were to
post a bad driver to WU, OEMs like Dell would get the support call. This is
the same deal for most hardware manufacturers.

Here is a useful bit of information related to PCI hardwareIDs:

The full PCI hardwareID of a device will contain information about who
manufactured a device, and who the manufacturer resold the device to:

Example:

PCI\VEN_10DE&DEV_0422&SUBSYS_C7353842&REV_A1

VEN_10DE is the PCI registration for NVIDIA INC. The Subsystem Vendor ID
(3842, in this case) is the company NVIDIA resold the chipset to. A visit
to www.pcisig.com (membership tab, vidsearch menu option) tells me that 3842
is the hex value for "eVGA.com Corporation". It is this corporation that is
really responsible for providing me driver updates.

 

Acer won't support Vista. Full Stop. Have laptops with ATI
cards/chips that are now totally unsupported.

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
http://digitalmediaphile.wordpress.com

 

Yes, after downloading the file to your computer.

 

In message <> "Rich."

Not at all, this release is by ASUS, not ATI, which falls into the "It
is this corporation that is really responsible for providing me driver
updates." category.

 

This is exactly what happened - in fact I was the person who pushed this
driver to WU (I no longer work in that group).

When Vista launched, there was an effort to have as many devices supported
by either inbox drivers (ships with Windows), or pushed to Windows Update.
We worked with many of our hardware partners to accomplish this, and
significantly increased our device coverage metrics.

The downside is that many of our partners are not leveraging the tools we
put in place to update the content on WU. This means that many of the
drivers that are on WU are not the latest drivers.

There are projects in place that will give incentive for hardware partners
to maintain the latest drivers on WU - so this is something that is being
addressed going forward.