Why does microsoft update want to keep installing the same update?

Discussion in 'Windows Update' started by asasso, Aug 11, 2005.

  1. asasso

    asasso Guest

    I am using windows 2000 Professional and I have downloaded updates after
    using the verification tool and had no problems. However, I have an update
    that just refuses to install, and everytime I restart the computer and
    install it, the update notification comes up with another update, except its
    the same one! the update is: Culmative security update for outlook express 6
    sp1 KB823353. the size of the update is 1.9 MB. The thing I really find
    strange, is when I go to the Microsoft update site and click on what updates
    are already installed, there are about 6 entries with the same number that it
    classes as successfully installed.

    I already have service pack 4 installed as well as a lot of other fixes, so
    I don't know what else to do. I have run the virus and spyware programs, and
    that didn't make any difference. If anyone has any suggestions I would
    appreciate it. Thanks.
     
    asasso, Aug 11, 2005
    #1
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  2. Hi,

    I suggest you hide the update:

    Double click on the AU icon in the notification area and select
    "Custom Install", unselect the update in question, and when later on
    asked, select to never show the update again.
     
    Torgeir Bakken \(MVP\), Aug 11, 2005
    #2
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  3. asasso

    asasso Guest

    Hi, I did what you suggested, but the windows update site says that I have
    hidden important updates and my computer is at risk. How can I make sure the
    update is really installed or not? One more thing, when I went to the
    security at home site and the page identified my operating system, it said It
    appears you are running xp with sp2. But my operating system is 2000
    professional with service pack 4. Is there something wrong with how the
    update site detects the system Ã'm using?
     
    asasso, Aug 11, 2005
    #3
  4. I had the same problem with the same configuration.
    Here is what I did:

    * I downloaded the patch manually from the microsoft download side
    * I installed the patch without version checking (command line option
    /n:v)

    After that everything worked fine.

    Regards,

    Michael
     
    Michael Leithold, Aug 14, 2005
    #4
  5. asasso

    asasso Guest

    I did download it from the downloads site, but when I clicked on it to
    install, I got the message: this update requires outlook express service pack
    1 to be installed first. I do have IE6 installed. How do you install the
    patch without version checking? I've never done it. Thanks.
     
    asasso, Aug 14, 2005
    #5
  6. That's the problem why windows update keeps installing it over and over
    again.
    Goto start menu, run. Type "<INSERT PATH AND FILENAME HERE> /n:v" and
    press return.
    Now it should install.

    Regards, Michael
     
    Michael Leithold, Aug 14, 2005
    #6
  7. asasso

    Burak Guest

    Hi,

    With regards to Windows Update repeatedly reporting KB823353 (or KB837009)
    as available to install but Windows Update History lists it as being
    previously installed successfully......

    Have a look at how I resolved this problem on my PC running Windows2000Pro
    SP4.
    The subject title of my post is 'Solution to KB823353 & KB837009'.
    http://www.microsoft.com/communitie...4b67df-393b-4b19-a635-a4f90c98a173&sloc=en-us

    regards!
     
    Burak, Aug 14, 2005
    #7
  8. asasso

    PA Bear Guest

    *What* patch/update and *what* Windows version?

    I recommend that others here do *not* follow this suggestion.

    If your problem involves KB823353:

    1. State your Windows version;

    2. Outlook Express: Help > About > Files: Post the version listed here of
    MSOE.DLL and INETCOMM.DLL.

    3. Include KB823353 in your post's Subject. Someone will get back to you
    shortly.
     
    PA Bear, Aug 15, 2005
    #8
  9. asasso

    PA Bear Guest

    And read my reply, too.
     
    PA Bear, Aug 15, 2005
    #9
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