why i cant download anything

Discussion in 'Windows MSN Messenger' started by mike, Aug 5, 2003.

  1. mike

    mike Guest

    if i go onto the microsoft website to download any
    updates.i have tried to download msn messenger 6,all the
    downloads i have tried have all ended with you are not
    athorized to veiw this page then at the bottom it says
    http error 403-forbidden it also says that its because of
    the credintials im using is what is stopping me
    mike, Aug 5, 2003
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  2. Hi Mike,

    You might just need to empty your cookies and cache files in Internet Explorer. To do so,
    open up Internet Explorer, click the Tools menu, then Internet Options, click the 'Delete
    Cookies' button, and then click the 'Delete Files' button -- say Yes to any messages that may
    ask you to if you're sure you want to do this. Then try again.
    Jonathan Kay [MVP], Aug 12, 2003
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