Why would passwords (Outlook, Win Live Mail, Skype etc) be lost upon restart?

Discussion in 'Windows Vista General Discussion' started by Milhouse Van Houten, Dec 17, 2008.

  1. I've noticed that with almost every restart (not all) of Vista SP1 x86 that
    certain programs lose their passwords: Outlook 2007, Windows Live Mail,
    Skype, AIM, and one or two others (not IE).

    Since Protected Storage is read-only[1] in Vista, I take it that all these
    programs use the newer Data Protection API[2].

    Question: Why does this happen and what can be done about it? It's quite
    annoying to have to re-enter all the passwords each time you boot, though as
    long as I don't reboot the apps remember them perfectly (this isn't the old
    "Outlook doesn't remember my password" problem).

    I've seen some advice to delete the contents of this folder (there about 10
    small files in it dating back over the last several months), but I'm not
    sure it applies in this case.

    [1] http://msdn.microsoft.com/en-us/library/bb432403.aspx
    [2] http://en.wikipedia.org/wiki/Data_protection_API

    Milhouse Van Houten, Dec 17, 2008
    1. Advertisements

  2. Milhouse Van Houten

    Hugh Jeego Guest

    Never had that problem here. I would suggest something got into your machine
    or scrambled needed stuff. I would run an SFC /scannow and then if that
    doesnt fix it, uninstall Office 2007, reboot and install it again. The only
    time I had passwords not working was with Outlook 2002 and Vista. It wont
    remember the passwords with that version.
    Hugh Jeego, Dec 22, 2008
    1. Advertisements

  3. Milhouse Van Houten

    Rufus Guest

    A similar thing happened to me when I removed the logon password. All the
    mail user names and passwords were erased. Had to re-enter all of them.
    Rufus, Jan 2, 2009
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.