Win 2K Pro MS04-024 (KB83965) and MS04-037 (KB841356) updates fail to install

Discussion in 'Windows Update' started by blairslight, Nov 17, 2004.

  1. blairslight

    blairslight Guest

    Hello, I am running Win 2K Pro SP4 fresh install (reformatted drive).
    Windows update has worked fine except for two critical updates that
    WILL NOT INSTALL. MS04-024 (KB83965) and MS04-037 (KB841356). I
    receive the message 'No Updates Were Installed'. The following items
    failed to install. To try installing them again, click Review and
    install updates and then click Install again. I have tried rebooting
    and trying the updates but again they fail. I have downloaded the
    updates individually to the hard drive. I attempt to install the
    updates and receive a File is Corrupt error (for each of the two
    updates) and the update process fails. I have been able to install
    other updates (optional - not critcal) before and after except for
    these specific ones. I have been looking in the groups/web till my
    eyes hurt. Any help is appreciated. Thank you.
    blairslight, Nov 17, 2004
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  2. "Blairslight",

    Would you please post the end of your Windows Update.log
    to this thread, so that we could take a look at the error?

    To do this:
    1. notepad.exe "%windir%\windows update.log"
    2. Once the log is open, scroll to the bottom
    3. At the bottom, scroll up to capture the errors
    4. Post them in a reply to this posting!

    Pat Walters [MSFT], Nov 30, 2004
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