Win Mobile 6.1 MP4 not recognised by XP Win Media Player 11

Discussion in 'Windows Media Player' started by Michael Faklis, Mar 18, 2009.

  1. I took some videos on my Verizon HTC xv6800 with Windows Mobile 6.1. I
    sync'd up to my XP Pro SP3 with Win Media Player 11, and the MP4 videos are
    not playable on my computer.
    Both devices are kept up-to-date with Microsoft updates.
    How do I achieve the promised compatibility between my smart phone and
    Michael Faklis, Mar 18, 2009
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  2. The compatibility is achieved using plugins called DirectShow filters.
    FFDShow is one such
    filter than will get you broadly trouble-free MPEG4 video playback in

    How have you determined the videos are MPEG4 instead of a-n-other
    format ?

    Cheers - Neil
    Neil Smith [MVP Digital Media], Mar 18, 2009
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  3. I downloaded and installed FFDshow as Neil suggests, but it did not help.
    Windows Media Player terminates and send debug info to Microsoft.

    I determined that Windows Mobile Professional 6.1 makes MPEG4 videos because
    the filename extension is *.mp4.
    Michael Faklis, Mar 18, 2009
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