Win Update Error: [Error number: 0x80072EFD]

Discussion in 'Windows Update' started by MS, Aug 7, 2005.

  1. MS

    MS Guest

    Hi,

    I'm getting a Windows Update Error '[Error number: 0x80072EFD]' when I try
    to do an update.

    Using Win 2000 Pro SP4.

    Please advise.

    Thanks,

    MS
     
    MS, Aug 7, 2005
    #1
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  2. Patti MacLeod, Aug 8, 2005
    #2
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  3. MS

    MS Guest

    Patti o emailed this:
    Thanks Patti.

    The adding of trusted sites to Internet Explorer's settings did not
    resolve the problem, nor did adding the trusted sites to my firewall's
    settings.

    The other suggested resolution involved clearing exceptions in my LAN
    settings, according to the following instructions:

    ----------
    1. Remove characters from the proxyexception list,and then clear the proxy
    cache. To do this, follow these steps:

    1. Open Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the Connections tab, click LAN Settings, and then click Advance.
    4. Delete any entry in the Exceptions section.
    5. Quit Internet Explorer.
    6. Click Start, click Run, type cmd, and then click OK.
    7. Type the following commands. Press ENTER after each command.

    net stop wuauserv
    proxycfg -d
    proxycfg -u
    net start wuauserv
    ----------

    There were no exceptions to clear (but I turned off my proxy server just
    in case).

    I quit IE, and stopping and later starting the 'wuauserv' service worked
    fine but the proxycfg commands both failed with the error: unable to
    locate Dll WINHTTPS.dll in the specified path. I got the same error when I
    tried again having switched to the \winnt\system32 directory which is
    where the proxycfg executable is located.

    The update problem remains. :-(

    Any ideas?

    Thanks,

    MS
     
    MS, Aug 8, 2005
    #3
  4. Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
    Translation: Cannot connect to the Internet server

    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=32&ln=en&IsMu=False
    When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.

    When accessing the Windows Update site, you receive the 0x80072EFD error.
    http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en

    http://support.microsoft.com/?kbid=836941
    You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
    use Windows Update

    See also:
    When searching for available updates on the Windows Update site, you
    receive the 0x8024502d error.
    http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en

    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=26&ln=en&IsMu=False
    When searching for available updates on the Update site, you receive the 0x8024502d
    error - WinXP.

    http://www.updatexp.com/0x8024502d.html
    What causes Error 0x8024502d
     
    TaurArian [MVP], Aug 8, 2005
    #4
  5. Even though the Symptoms section of this MSKB article states that this is a
    problem with 2K SP1 and SP2 (not mentioning that it is a problem with SP3 or
    SP4), it certainly sounds like it is the problem that you're experiencing
    when trying to run proxycfg:

    BUG: "WinHTTP5.dll Could Not Be Found" Error Message When You Run
    Proxycfg.exe after You Install MSXML 4.0 SP2
    http://support.microsoft.com/kb/829735/

    If you don't have access to a computer that is running Windows Server 2003,
    then perhaps you could obtain the hotfix that is mentioned in the Hotfix
    information section of this MSKB article:

    The Proxycfg.exe configuration tool is available for WinHTTP 5.1
    http://support.microsoft.com/default.aspx?scid=830605



    Regards,
     
    Patti MacLeod, Aug 8, 2005
    #5
  6. MS

    MS Guest

    Patti MacLeod emailed this:
    Thanks once again Patti.

    Since I don't use it and couldn't even remember why I installed it, I
    decided to try and get proxycfg working by uninstalling in MS XML 4 SP2.
    The uninstall worked fine but proxycfg has now completely disappeared, a
    search revealed it is NOT in any of the windows dirs.

    How do I get it back? Any advise would be really appreciated.

    I can't copy it from a Windows Server 2003 directory (as suggested in one
    of the help files you linked) as don't have access it Windows Server 2003.
    To get the hotfix I'll need to subscribe to Microsoft Product Support
    Services which will be expensive and I'd prefer to do a clean OS install
    to resolve the issue than pay to subscribe.

    Any advise?

    Thanks,

    ...matthew
     
    MS, Aug 8, 2005
    #6
  7. MS

    MS Guest

    Thanks.

    One of the pages you linked:

    http://www.updatexp.com/0x8024502d.html

    wasn't quite the right one, but it linked this:

    http://www.updatexp.com/0x80072efd.html

    Cheers.


    TaurArian [MVP] emailed this:
     
    MS, Aug 9, 2005
    #7
  8. MS

    MS Guest

    Resolved.


    MS emailed this:
     
    MS, Aug 9, 2005
    #8
  9. Due to other commitments, I did not have time to visit the newsgroups over
    the past couple of days, and have just now had time to return to your
    thread. I'm happy to hear that you were successful at resolving the problem
    :)



    Regards,

    --
    Patti MacLeod
    Microsoft MVP - Windows Shell/User

     
    Patti MacLeod, Aug 11, 2005
    #9
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