Windows 2003 Server Hangs Frequently

Discussion in 'Windows Server' started by David, Sep 30, 2005.

  1. David

    David Guest


    I am having issues with Windows Server 2003 as its been hanging very

    This occurred after I was doing a windows update on the server and it
    downloaded Windows Installer 3.1, after it finished installing 3.1 it asked
    me to reboot, which I did then I noticed it took at least 45 minutes to boot
    to the login screen as it was just sitting at the Applying Computer Settings

    After I logged in, certain applications would be unresponsive, such as not
    being able to go on to any web sites after I clicked on Internet Explorer.
    However, I am able to go on the Internet using Netscape.

    Whenever I click on the Connection tab in the Internet Properties window, my
    computer would hang.

    I cannot uninstall applications from my computer, neither can I stop
    services fully as the services I stopped just says "stopping". I can't
    uninstall Windows Installer 3.1 which was the last thing installed

    However, I could ping the server, connect to the shared folders remotely
    from other computers.

    One of the errors I would get in the log is this:

    Source: Application Hang
    Category: (101)
    Event ID: 1002
    Type: Error
    User: N/A
    Description: Hanging application explorer.exe version 6.0.3790.0 hang module
    hungapp, version, hang address 0x00000000

    I would also get an identical log that has an "Hanging application
    Rundll32.exe" instead of explorer.exe.

    Has anyone had this problem before and does anyone know how it can be

    Thanks in advance.
    David, Sep 30, 2005
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  2. David

    CL Guest

    Hi David,

    Do you have APC Powerchute 6.x installed?

    CL, Sep 30, 2005
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  3. David

    Neil.. Guest

    Do you have a APC UPS attached to your Server?
    If so, is it running software version 6.xx?. If it is, then update or
    deinstall the APC software NOW.

    Neil.., Sep 30, 2005
  4. David

    David Guest

    Thanks Neil and CL.

    I upgraded the PowerChute Business Edition to v7.0.4 and it fixed the
    problems I was having.

    Thanks again, I really appreciate it.
    David, Sep 30, 2005
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