Windows 7 crashes frequently for no apparent reason

Discussion in 'Windows 64 Bit' started by kennethdlitwak, Jan 24, 2013.

  1. I am using Windows 7 64-bit on a fairly new HP laptop. Initially things seemed okay but lately Windows gives me the blue screen of death daily, including every single time I lock the screen. I can have our tech support people re-install Windows 7 but I don't want to do that because as a software developer working with PeopleSoft among other things, the last time I had a new OS, it took me about four days to get everything re-installed again andworking. Short of that, is there any way I can determine why I keep having Windows crashing because it "encountered an unexpected error"? Thanks.

    kennethdlitwak, Jan 24, 2013
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  2. When I had random crashes with a previously healthy HP TouchSmart TM2-1010EA,
    it turned out to be a fault in memory that I see I described here before as
    not detected by the bare BIOS test, but revealed by downloading and booting
    from the Linux SystemRescueCD and selecting to run the MemTest86+ utility.
    I seem to have not tried the EFI diagnostic because I'd deleted the EFI
    partition from the MFT-partitioned disk, and put a downloaded copy on an
    SD card instead. That allowed the utilities to run but then I misplaced
    the card.

    How are your tech support people if it's a matter of replacing a RAM module?
    Robert Carnegie, Jan 24, 2013
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  3. kennethdlitwak

    Steve Foster Guest

    Yes, the STOP Code. About 2/3 down the screen during BSOD, W7 reports
    the details of the primary reason for the BSOD.

    Then you can use an internet search for possible causes: eg "Stop 0x3f".
    Steve Foster, Jan 24, 2013
  4. kennethdlitwak

    Jeff Layman Guest

    Anything useful in the Event log?
    Jeff Layman, Jan 25, 2013
  5. kennethdlitwak

    Tony Toews Guest

    There is an option to test memory from within Windows 7. I don't
    recall the details of how to get there but basically it restarts your
    computer into memory testing mode and chugs away for a while, restarts
    back in normal Windows and reports the results.

    Tony Toews, Microsoft Access MVP
    Tony's Main MS Access pages -
    Tony's Microsoft Access Blog -
    For a convenient utility to keep your users FEs and other files
    updated see
    Tony Toews, Feb 11, 2013
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