Windows 7 fails configuring updates

Discussion in 'Windows Update' started by RaZ123121, Feb 2, 2010.

  1. RaZ123121

    RaZ123121 Guest

    Windows 7 fails configuring updates
    OS: Windows 7 Ultimate 64 bit
    Antivirus: Avira AntiVir Personal
     
    RaZ123121, Feb 2, 2010
    #1
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  2. RaZ123121

    MowGreen Guest


    All updates or a specific one ?
    When did this issue start to occur ?


    Click the Start orb > type the following in the Search field
    windowsupdate.log

    Under Programs, click on windowsupdate.log
    Scroll all the way to the bottom of the log for the most recent entries.

    Copy and paste at least the last 50 or so lines of the log into your
    reply, please.

    Try to include the Version of the WU client that's installed.

    EX:

    2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service
    startup
    2010-01-27 11:12:43:833 952 d04 Service *********
    2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226

    What you are looking for, besides the WU client Version, are FATAL or
    WARNING error codes:

    How to read the Windowsupdate.log file
    http://support.microsoft.com/kb/902093


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 2, 2010
    #2
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  3. RaZ123121

    RaZ1231211 Guest

    RaZ1231211, Feb 2, 2010
    #3
  4. RaZ123121

    MowGreen Guest

    8024AFFF WU_E_AU_UNEXPECTED
    An Automatic Updates error not covered by another WU_E_AU * code

    0xC004F050 The software licensing service reported that the product key
    is invalid

    *** Was the system upgraded to Win 7 or did it come with it already
    installed ? ***

    The 0xC004F050 error is most often associated with Volume License
    Activation, not standalone systems.

    The Version of the WU client is one version behind and should be updated
    to the current one. However, it should still be able to search for,
    download, and install updates which do not require Validation.
    In other words, *Security* updates.

    See if the system can install this update from the MS Download Center.
    *Save* the update. Once the download completes, close ALL open browsers
    and programs and install it:

    Update for Windows 7 for x64-based Systems (KB974431)
    http://www.microsoft.com/downloads/details.aspx?FamilyId=5a058f6f-c3d3-4cbb-8c6c-ac76c94d3d0e

    Restart if prompted to. Now then go back and see if the system can be
    Validated prior to download and *saving* -

    Update for Windows 7 for x64-based Systems (KB977074)
    http://www.microsoft.com/downloads/...FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 2, 2010
    #4
  5. RaZ123121

    RaZ1231211 Guest

    It's already installed...

     
    RaZ1231211, Feb 2, 2010
    #5
  6. RaZ123121

    MowGreen Guest

    You are referring to Windows 7, correct ?
    Did you attempt to manually download, *save*, and install the updates I
    previously linked you to ?

    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 2, 2010
    #6
  7. Did you uninstall the Norton or McAfee free trial that came preinstalled on
    the computer and then download/run the appropriate removal tool before you
    installed AntiVir?

    cf. http://support.microsoft.com/kb/971058
     
    PA Bear [MS MVP], Feb 3, 2010
    #7
  8. RaZ123121

    RaZ1231211 Guest

    I tried to install KB974431 but it said that this is already installed
     
    RaZ1231211, Feb 3, 2010
    #8
  9. RaZ123121

    RaZ1231211 Guest

    I don't think I had a Norton or McAfee antivirus... and if I did, I didn't
    uninstall them.
     
    RaZ1231211, Feb 3, 2010
    #9
  10. RaZ123121

    MowGreen Guest

    Good, so updates are installing despite the name of the Subject you chose.
    Please answer this question:
    * Are they showing in the list of Installed Updates *
    Using the Windows Update applet in Control Panel, click the Installed
    Updates link at the bottom of the left frame.

    Did you attempt to install the other update I posted the link to also ?

    Update for Windows 7 for x64-based Systems (KB977074)
    http://www.microsoft.com/downloads/...FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be


    Was the system able to be Validated or are we going to keep going back
    and forth going over the steps I've previously mentioned ?

    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 3, 2010
    #10
  11. RaZ123121

    RaZ1231211 Guest

    I've installed the second update too, the genuine check went smoothly
    But.. in the list of updates(the history) it says they both failed(I saw
    that after I turned my computer on... it fails to configure updates...)

    I didn't upgraded my system to windows 7, I installed it from scratch
     
    RaZ1231211, Feb 4, 2010
    #11
  12. RaZ123121

    MowGreen Guest


    The list of updates, the one that is accessed when clicking the
    *View update history* link on the Windows Update window, is not
    necessarily accurate.

    The Installed Updates list that can be accessed from the link in Windows
    Update or from Programs and Features is more acccurate.

    * Please answer these questions: *

    1) Was the system restarted after the installation of *each* of the
    updates ?

    2) Does the "fails configuring updates" message *only* occur when the
    system first starts ?


    Please download and *save* the System Update Readiness Tool (aka CheckSUR) -
    http://www.microsoft.com/downloads/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc

    Once the download is complete configure Windows 7 to *clean boot*:
    http://support.microsoft.com/kb/929135

    When the system has been clean booted, run
    Windows6.1-KB947821-v4-x64.msu

    Once CheckSUR finishes, configure the system to start to normal Windows
    mode by UNdoing the clean boot steps:
    http://support.microsoft.com/kb/929135

    * Did the 'fails to configure updates' message appear on start up ? *

    If yes, CheckSUR will create a log at
    Windows\Logs\CBS\CheckSUR.log <--- this log

    Please post the contents of the CheckSUR.log, RaZ1231211.


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 4, 2010
    #12
  13. RaZ123121

    RaZ123121 Guest

    CheckSUR's content:
    "

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20593
    Package Version 7.0
    2010-02-07 21:18

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 623
    No errors detected
    "

    Answers:
    1) Yes
    2) This messege occur every time the system starts
    *Yes the 'fails to configure updates' message appear on start up*
     
    RaZ123121, Feb 8, 2010
    #13
  14. RaZ123121

    MowGreen Guest

    KB974431 is what's causing the 'fails to configure updates' because it
    triggered a *false result* of the WGA check even though the system
    passed the check.

    Fix Windows 7 KB974431 Fails to Install With C004F050 Error
    http://www.mydigitallife.info/2009/11/08/fix-windows-7-kb974431-fails-to-install-with-c004f050-error

    Suggest you Uninstall KB974431 from Installed Updates, restart the
    system, then run
    sfc /scannow
    from an Elevated Command Prompt
    See if the system can pass Validation by running
    slmgr /rearm
    from an Elevated Command Prompt.

    If Windows 7 has not been hacked to get it Activated, then the only
    other methods I see that may resolve this false positive message is to

    1) Install the most recent release of the Windows Update Agent:

    How to obtain the latest version of the Windows Update Agent to help
    manage updates on a computer
    http://support.microsoft.com/kb/949104

    Download and save the x64 version:
    http://download.windowsupdate.com/w...one/7.4.7600.226/windowsupdateagent30-x64.exe

    Once the download is complete close all open programs and browsers.
    Stop the Windows Update and BITS services.
    *Right* click windowsupdateagent30-x64.exe and choose 'Run as
    Administrator', agree to the UAC prompts, restart after it's finished.
    ( You may need to add the /force switch if you get a message that the
    WUA i already installed )

    2) Stop the Windows Update and BITS services.
    Rename Software Distribution to Software Distribution.old.
    Install the latest release of the WUA, restart the system.


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 8, 2010
    #14
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