Windows Anytime Upgrade - Home Premium to Ultimate problem

Discussion in 'Windows Vista Installation' started by billg51, Sep 15, 2007.

  1. billg51

    billg51 Guest

    I open up Windows Anytime in my Vista Home Premium. When it tries to connect
    to the internet it gives me a message saying I need to connect...and click
    retry. It never connects to the internet.

    I am connected to the internet, as I am posting this message from the same
    Vista machine. Anyone experience this problem?

    Thanks.
     
    billg51, Sep 15, 2007
    #1
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  2. billg51

    amhey1 Guest

    It may be looking for a key to unlock the Windows Anytime Update disc.
    I did not have this problem. But I bought my upgrade from Microsoft
    and it downloaded a key. The 1st 2 keys I downloaded from Microsoft's
    Digital Locker did not work - also the email they sent did not work -
    I finally downloaded another key and saved it under a different name.
    Maybe you have another type of key - the 25- digit key you get on the
    back of MS CDs. If so Microsoft Customer service may be able to help
    you - if not you may be out of luck!
     
    amhey1, Sep 15, 2007
    #2
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  3. billg51

    Mark Guest

    Not sure we have enough detail.

    The process is either,
    go to Digital Locker and select install license, or
    download license, double-click to start, or
    download and start license from the e-mail they sent.

    Once the license is on your machine, no connection is required beyond that
    which is normal for installation of Vista.
     
    Mark, Sep 15, 2007
    #3
  4. billg51

    Noel Guest

    Have you tried with your LAN set in auto. Sometimes MS software needs that on.
     
    Noel, Sep 15, 2007
    #4
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