Windows Anytime Upgrade - Home Premium to Ultimate problem

Discussion in 'Windows Vista Installation' started by billg51, Sep 15, 2007.

  1. billg51

    billg51 Guest

    I open up Windows Anytime in my Vista Home Premium. When it tries to connect
    to the internet it gives me a message saying I need to connect...and click
    retry. It never connects to the internet.

    I am connected to the internet, as I am posting this message from the same
    Vista machine. Anyone experience this problem?

    billg51, Sep 15, 2007
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  2. billg51

    amhey1 Guest

    It may be looking for a key to unlock the Windows Anytime Update disc.
    I did not have this problem. But I bought my upgrade from Microsoft
    and it downloaded a key. The 1st 2 keys I downloaded from Microsoft's
    Digital Locker did not work - also the email they sent did not work -
    I finally downloaded another key and saved it under a different name.
    Maybe you have another type of key - the 25- digit key you get on the
    back of MS CDs. If so Microsoft Customer service may be able to help
    you - if not you may be out of luck!
    amhey1, Sep 15, 2007
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  3. billg51

    Mark Guest

    Not sure we have enough detail.

    The process is either,
    go to Digital Locker and select install license, or
    download license, double-click to start, or
    download and start license from the e-mail they sent.

    Once the license is on your machine, no connection is required beyond that
    which is normal for installation of Vista.
    Mark, Sep 15, 2007
  4. billg51

    Noel Guest

    Have you tried with your LAN set in auto. Sometimes MS software needs that on.
    Noel, Sep 15, 2007
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