Windows continually fails to update - 0x800736b2

Discussion in 'Windows Update' started by Peter, Oct 3, 2008.

  1. Peter

    Peter Guest

    I am running Vista Home Premium SP1. For a few weeks after I installed SP1,
    windows updates worked fine. After that they continually failed. I now have
    over 19 critical updates totally over 109MB that have failed to go through.
    Error messages are usually:

    Installation Failure: Windows failed to install the following update with
    error 0x800706ba: Security Update for Windows Vista *

    Or 0x800736b2

    I have also noticed:

    Windows Servicing failed to complete the process of setting package KB951698
    (Security Update) into Install Requested(Install Requested) state

    I have tried installing updates singularly and renaming the
    softwareDistribution folder. Has anyone else had this issue? I suspect it
    could be my Norton Internet security, but I am loath to disable or remove it
    with so many updates missing
     
    Peter, Oct 3, 2008
    #1
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  2. See if disabling the Norton Firewall *and then* enabling the Windows
    Firewall makes any difference, Peter. Do NOT connect the machine to the
    internet without a firewall enabled!

    Did you install Vista SP1 via Windows Update or manually? Was NIS running
    in the background when Vista SP1 was installed?

    Also see http://support.microsoft.com/kb/883825 and/or
    http://support.microsoft.com/kb/836941 (ignore the titles).
     
    PA Bear [MS MVP], Oct 3, 2008
    #2
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  3. Peter

    Engel Guest

    Engel, Oct 3, 2008
    #3
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