Windows Defender, Vista and the 0x80240029 Error

Discussion in 'Windows Vista Security' started by C Harmon, Mar 3, 2007.

  1. C Harmon

    C Harmon Guest

    Hello -
    I am running an HP, OEM version of Vista Home Premium. As I have
    discovered, Windows Defender is an integrated part of the OS, and my copy of
    Vista has been activated and registered.
    About three days ago, I noticed a little yellow "!" on the Defender icon and
    the following error:
    Error found: Code 0x80240029
    I have spoken to HP about this and they seem flummoxed. I have tried
    several of the suggestions in the forums but have yet to eliminate the
    problem. Is there anything anyone can suggest? Thanks in advance and good
    luck.
     
    C Harmon, Mar 3, 2007
    #1
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  2. C Harmon

    C Harmon Guest

    UPDATE: Please note this error occurs when trying to run an update for
    Defender.
     
    C Harmon, Mar 3, 2007
    #2
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  3. C Harmon

    C Harmon Guest

    Correction: CHECK for an update

     
    C Harmon, Mar 3, 2007
    #3
  4. Try this...
    Run command prompt as administrator
    At the command prompt type: SFC /SCANNOW
    (notice the space before the slash)
     
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Mar 3, 2007
    #4
  5. C Harmon

    C Harmon Guest

    OK, I have a question...
    Is the command promt the one that comes up with a black screes? If so, what
    to I type in and does the prompt have to say c:\ ?
    Sorry - not too helpful, I know.
    CH
     
    C Harmon, Mar 3, 2007
    #5
  6. C Harmon

    C Harmon Guest

    I figured out how to run the scan - It ran with no problems found.
     
    C Harmon, Mar 3, 2007
    #6
  7. Vista button (start button)
    Accessories
    Run
    but right mouse click on it and "run as administrator"
    Get to the black screen

    At that command prompt type in SFC /SCANNOW
     
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Mar 3, 2007
    #7
  8. C Harmon

    Zenmota Guest

    Try turning off Auto-Updates (also un-check Use Microsoft Update if you have
    it) and then check for updates. When I did this, it showed updates for
    Defender that were not showing when Auto-Update was turned on. I also added
    Windows Defender to the Windows firewall Exceptions (not sure if this
    helped).

    Here's the link for the update file:

    http://www.download.windowsupdate.c..._98257bd9ca12d21c8baf70e53445164cc393dbdd.exe"C Harmon" <C > wrote in messageHello -> I am running an HP, OEM version of Vista Home Premium. As I have> discovered, Windows Defender is an integrated part of the OS, and my copyof> Vista has been activated and registered.> About three days ago, I noticed a little yellow "!" on the Defender iconand> the following error:> Error found: Code 0x80240029> I have spoken to HP about this and they seem flummoxed. I have tried> several of the suggestions in the forums but have yet to eliminate the> problem. Is there anything anyone can suggest? Thanks in advance andgood> luck.>
     
    Zenmota, Mar 3, 2007
    #8
  9. C Harmon

    C Harmon Guest

    Ran the scan - no problems.

     
    C Harmon, Mar 3, 2007
    #9
  10. C Harmon

    C Harmon Guest

    This was one of the first things I tired (thanks to your earlier post) -
    I did receive one 'hidden' update, but the error remains
     
    C Harmon, Mar 3, 2007
    #10
  11. C Harmon

    Zenmota Guest

    Did you try downloading the updated definition file and manually updating
    Defender? Also, did you add Windows Defender to the Windows firewall
    Exceptions? Don't know, it worked for me. It must be some kind of bug, cause
    it seems lots of people are having this problem.
     
    Zenmota, Mar 3, 2007
    #11
  12. C Harmon

    C Harmon Guest

    I'm not using windows firewall...how can I do the other item (downloading
    def. file manually)...
    Thanx
     
    C Harmon, Mar 4, 2007
    #12
  13. C Harmon

    Zenmota Guest

    Should be able to just click this link:

    http://www.download.windowsupdate.c...257bd9ca12d21c8baf70e53445164cc393dbdd.exeand it should download a file, then just double-click the file.Also found this in a MS Windows Defender newsgroup, but try at your ownrisk....I have spent many hours today working on this problem; last 3 hours withmicrosoft. This is what they had me do and it worked.1. Uninstall Windows Defender2. Restart in safe mode with internet3. Go to www.sh123.notlong.com4. There you will be prompted to download a zip file; run it now in safemode5. It will open the DOS window and will take some time to run; the windowwill close itself when it is finished; do not close it. This re-registersall dll files.6. Restart7. Reinstall Defender and check for updatesThis worked for me. I also found that there were other Microsoft updatesthat I had not received (11) which then downloaded. They, as well as theDefender updates showed in my history as being downloaded successfullybefore. Good Luck."C Harmon" <> wrote in messagenews:...> I'm not using windows firewall...how can I do the other item (downloading> def. file manually)...> Thanx>> "Zenmota" wrote:>>> Did you try downloading the updated definition file and manually updating>> Defender? Also, did you add Windows Defender to the Windows firewall>> Exceptions? Don't know, it worked for me. It must be some kind of bug,cause>> it seems lots of people are having this problem.>>>> "C Harmon" <> wrote in message>> news:...>> > This was one of the first things I tired (thanks to your earlierpost) ->> > I did receive one 'hidden' update, but the error remains>> >>> > "Zenmota" wrote:>> >>> >> Try turning off Auto-Updates (also un-check Use Microsoft Update ifyou>> >> have>> >> it) and then check for updates. When I did this, it showed updatesfor>> >> Defender that were not showing when Auto-Update was turned on. I also>> >> added>> >> Windows Defender to the Windows firewall Exceptions (not sure if this>> >> helped).>> >>>> >> Here's the link for the update file:>> >>>> >>>> >>http://www.download.windowsupdate.c..._98257bd9ca12d21c8baf70e53445164cc393dbdd.exe"C>> >> Harmon" <C > wrote in>> >> message>> Hello -> I am running an HP, OEM version of Vista Home Premium. As I>> >> have> discovered, Windows Defender is an integrated part of the OS,and>> >> my copyof> Vista has been activated and registered.> About three days>> >> ago, I noticed a little yellow "!" on the Defender iconand> thefollowing>> >> error:> Error found: Code 0x80240029> I have spoken to HP about thisand>> >> they seem flummoxed. I have tried> several of the suggestions in the>> >> forums but have yet to eliminate the> problem. Is there anythinganyone>> >> can suggest? Thanks in advance andgood> luck.>>>
     
    Zenmota, Mar 4, 2007
    #13
  14. C Harmon

    Zenmota Guest

    Found this in a MS Windows Defender newsgroup, try at your own risk...

    I have spent many hours today working on this problem; last 3 hours with
    microsoft. This is what they had me do and it worked.

    1. Uninstall Windows Defender
    2. Restart in safe mode with internet
    3. Go to www.sh123.notlong.com
    4. There you will be prompted to download a zip file; run it now in safe
    mode
    5. It will open the DOS window and will take some time to run; the window
    will
    close itself when it is finished; do not close it. This re-registers
    all dll files.
    6. Restart
    7. Reinstall Defender and check for updates

    This worked for me. I also found that there were other Microsoft updates
    that I had not received (11) which then downloaded. They, as well as the
    Defender updates showed in my history as being downloaded successfully
    before. Good Luck.
     
    Zenmota, Mar 4, 2007
    #14
  15. C Harmon

    Zenmota Guest

    Zenmota, Mar 4, 2007
    #15
  16. C Harmon

    C Harmon Guest

    I wasn't aware you could uninstall Defender in Vista. I was told that it was
    integrated and could not be removed.
    The executable ran, but didn't change the status of the problem.
     
    C Harmon, Mar 4, 2007
    #16
  17. C Harmon

    C Harmon Guest

    I wasn't aware you could uninstall Defender in Vista. I was told that it was
    integrated and could not be removed.
    The executable ran, but didn't change the status of the problem.
     
    C Harmon, Mar 4, 2007
    #17
  18. C Harmon

    Zenmota Guest

    Well, i think the deal was, you do all of it but Uninstall Defender. I never
    tried this method. Like I said, it's a try at your own risk thing...
     
    Zenmota, Mar 4, 2007
    #18
  19. Do you have any other firewall software running?

     
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Mar 4, 2007
    #19
  20. C Harmon

    alcali Guest

    My customer Alvin found 1 possible solution to this error. If you hav
    other browser set as default, please set the default browser back t
    IE. My customer tried it and it work like a charm
     
    alcali, Mar 6, 2007
    #20
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