Windows downloads updates but fails installs

Discussion in 'Windows Update' started by Senatordan39, Dec 21, 2006.

  1. Senatordan39

    Senatordan39 Guest

    here is the message it gives me, the words in the quotes was not viewed in
    the statement, but went I copied it to paste it showed up.

    Failed Updates
    For help installing an update successfully, see the solution under each
    problem description.


    "Problem: End User License Agreement (EULA) Not Accepted
    Solution: Check for updates again and wait while you install updates. You
    will be asked to accept the EULA before any updates with a EULA can be
    installed.

    Problem: Not Enough Disk Space
    Solution: To make more space available, run the Disk Cleanup tool or
    uninstall any programs that you don’t use. For directions, see Help and
    Support on your computer.

    Problem: Automatic Updates is currently installing updates
    Solution: Please wait until Automatic Updates is complete and then check
    your update history. At that time, if the update has failed to install, you
    can try installing it from the website.
    Note: To view Automatic Updates progress, click the updating icon in your
    System Tray."

    Problem: Please check your update history for a description.

    Problem: A problem on your computer is preventing updates from being
    downloaded or installed
    Solution: To fix the problem, try installing the updates again. If that
    doesn't work, use the Troubleshooter to try solve the problem.

    Microsoft Windows XP
    Update for Windows XP (KB904942)
    Update for Windows XP (KB920342)
    Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP
    (KB925876)
    Windows Media Player 11
    Windows Rights Management Services Client with Service Pack 2 (KB917275)
    Windows Internet Explorer 7.0 for Windows XP
    Update for Windows XP (KB929120)
    Update for Windows XP (KB928388)
     
    Senatordan39, Dec 21, 2006
    #1
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  2. On the WU Website, select your history of updates - now click on failed update (red
    mark) and see if there is an error code.
    If there is an error code, write it down and post back or in the alternative, do a
    search for the error code.

    Windows Update Checklist
    http://www3.telus.net/dandemar/updtcl.htm

    Further information can be obtained from the WU log -

    Click Start, and then click Run.
    In the Open box, type : %windir%\windowsupdate.log
    and then click OK.

    Scroll down towards the bottom for the latest entries to locate the error code(s)
    associated with the latest failed attempt to download/install. If appropriate copy
    and paste the error codes into this thread so someone may be able to assist you. On
    the other hand, you may be able to find the error code and other suggestions by
    searching the Newsgroup.

    Also check Windows folder for file called KB******.log (****** = number of update ie
    KB896688) and post the contents of the failed update.
    This may provide further clues as to why the update failed.

    How to read the Windowsupdate.log file:
    http://support.microsoft.com/?kbid=902093


    --

    ==================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ==================================
    http://www.dts-l.org/goodpost.htm
    Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
    Get Safe online: http://www.getsafeonline.org/
    (Links to web pages and MSKB Articles are posted for the purposes of keeping the
    information current)


    | here is the message it gives me, the words in the quotes was not viewed in
    | the statement, but went I copied it to paste it showed up.
    |
    | Failed Updates
    | For help installing an update successfully, see the solution under each
    | problem description.
    |
    |
    | "Problem: End User License Agreement (EULA) Not Accepted
    | Solution: Check for updates again and wait while you install updates. You
    | will be asked to accept the EULA before any updates with a EULA can be
    | installed.
    |
    | Problem: Not Enough Disk Space
    | Solution: To make more space available, run the Disk Cleanup tool or
    | uninstall any programs that you don't use. For directions, see Help and
    | Support on your computer.
    |
    | Problem: Automatic Updates is currently installing updates
    | Solution: Please wait until Automatic Updates is complete and then check
    | your update history. At that time, if the update has failed to install, you
    | can try installing it from the website.
    | Note: To view Automatic Updates progress, click the updating icon in your
    | System Tray."
    |
    | Problem: Please check your update history for a description.
    |
    | Problem: A problem on your computer is preventing updates from being
    | downloaded or installed
    | Solution: To fix the problem, try installing the updates again. If that
    | doesn't work, use the Troubleshooter to try solve the problem.
    |
    | Microsoft Windows XP
    | Update for Windows XP (KB904942)
    | Update for Windows XP (KB920342)
    | Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP
    | (KB925876)
    | Windows Media Player 11
    | Windows Rights Management Services Client with Service Pack 2 (KB917275)
    | Windows Internet Explorer 7.0 for Windows XP
    | Update for Windows XP (KB929120)
    | Update for Windows XP (KB928388)
    |
    |
     
    TaurArian [MS-MVP], Dec 21, 2006
    #2
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