Windows email login screen - can't login

Discussion in 'Windows Vista Mail' started by Horseshoe601, Apr 10, 2009.

  1. Horseshoe601

    Horseshoe601 Guest

    When opening Windows Mail the login pop-up window keeps asking for user name
    and password. It doesn't stop, even when correct data entered. This started
    by itself - does anyone have a solution? thx bob
     
    Horseshoe601, Apr 10, 2009
    #1
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  2. Horseshoe601

    robert Guest

     
    robert, Apr 10, 2009
    #2
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  3. If you are sure you are you are entering the correct username and
    password, one possible cause for that error is account corruption.
    One thing you should try as a quick fix is to delete that corrupted
    mail account, restart Windows Mail, then recreate that account.

    If that doesn't fix it, more drastic measures will have to be taken.
    Which antivirus are you running?
    As a minimum, email scanning in the antivirus must be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    If turning off the email scanning function does not resolve your problem,
    consider upgrading to Windows Live Mail, because it is less prone to
    suffering bad effects from overly aggressive antivirus programs.
    http://get.live.com/wlmail/overview

    Email scanning in any antivirus must be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
     
    Gary VanderMolen, Apr 10, 2009
    #3
  4. Horseshoe601

    DKR Guest

    I just set up my new computer and am having the same problem. I even tried
    different passwords. Now I can't even connect to windows mail to receive
    new e-mails. HELP!
     
    DKR, Apr 11, 2009
    #4
  5. Horseshoe601

    kdme Guest

    Did you ever get this problem resolved? I am having the same issue. What
    worked for you?
     
    kdme, Jun 1, 2009
    #5
  6. I found that the user name and password have to be the actual id you are in.
    For example if you have 2 or 3 id's make sure you are entering the specific
    id for the email login that you are using. Anyway, that cleared up my
    problem.
     
    Patricia Marsden, Jun 1, 2009
    #6
  7. Horseshoe601

    abel d Guest

     
    abel d, Jul 29, 2009
    #7
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