Windows error code 80070005 (Access is Denied)

Discussion in 'Windows Vista General Discussion' started by Fish-Man, Mar 3, 2009.

  1. Fish-Man

    Fish-Man Guest

    Hi
    Firstly, I am sorry about the large post, but I thought it would b
    best if I gave you all the info and troubleshooting to date first
    Anyway, here's the problem
    For the last week or so, I have been getting the 80070005 error whe
    trying to update windows. Also, some other programs are failing t
    install or update, but not all
    If I leave the computer switched on, eventually the Windows Update Ico
    will appear in the notify tray, and if you hover the mouse over it, i
    says "New updates are available". When you click on it to get the updat
    window on screen, the status is "No new updates are available for you
    computer". Clicking on 'Check for updates' gives the 80070005 erro
    immediately
    Windows Defender also fails with the same error number when I try a
    auto update, but if I download the update and manually run it, Defende
    updates fine
    I checked the WindowsUpdate.log and it appears to have started on 19t
    Feb - I can't think of any particular reason for that date
    I also have another problem, which I think may be related. My networ
    icon dissappeared from the notify tray about the same time. (I have als
    tried loads of fixes for that as well) But I still have interne
    connectivity
    I have hunted around looking for fixes, and tried all I could find, bu
    I still get the error, so - if anyone has/had the same problems as me
    and knows of a fix, please could you help

    My System
    Homebuilt P
    Intel 3GHz quad CP
    8Gb DDR2 ME
    2 x Hitachi 1TB Drive
    NVidia 8800 GTX Graphic
    ASUS P5B Premium MoB
    Vista Ultimate x6
    MS Office 200
    There are only 2 users on this machine, Me (an administrator) and TH
    Administrator

    Just in case I had something nasty, I have scanned my drives with
    Kaspersk
    Cla
    Ad-Awar
    Spybo
    SuperAntiSpywar
    Windows Defende
    MS Malicious Software Removal Too
    -All come back clean

    I have tried various fixes found on the web
    * I have tried going back to my oldest system resore poin
    * sfc /scanno
    * Merged registry file for BIT
    * subinacl - on registry and %programfiles% and %windir% (as per Aaro
    Stebner's WebLog
    * secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sd
    /verbos
    * regsvr32 on the wu*.dll'
    * Checked all the Windows update exe and dll's were the correct versio
    (7.2.6001.788
    * ResetSecuritySettingsBackToTheDefaults.msi - from ms sit
    * Re-installed Windows update agen
    * Deleted Windows\SoftwareDistribution folde
    * Deleted various other files that get remade automatically on progra
    ru
    * Used MSConfig to startup with just windows file
    * I have also tried disabling all firewalls, anti-virus, an
    anti-spyware products then running windows updat
    * Ran Windows Update as THE Administrato
    * Deleted all temp files, recycle bin, temp internet files, etc
    * chkdsk /
    * Checked all services are started, and are set to aut
    * I downloaded the standalone updater, but it wouldn't install
    80070005 Access is Denie
    * I tried "TakeControlOf" (using icacls) on Program Files, Progra
    Files (x86), and Window
    * Downloaded and run MGADiag.ex
    * Re-Validated my copy of Vist
    * Removed my login password, rebooted, replaced it, reboote
    -None of the above made any difference
    Rebooted and rechecked Windows update after every change

    I now have NO history for Windows Update, so I don't know what has, o
    hasn't been updated, or what the last installed KB was

    Here is a copy of WindowsUpdate.log for Defender
    2009-03-03 15:15:40:014 3784 67c Misc =========== Logging initialize
    (build: 7.2.6001.788, tz: -0000) ==========
    2009-03-03 15:15:40:014 3784 67c Misc = Process
    C:\Windows\system32\DllHost.ex
    2009-03-03 15:15:40:014 3784 67c Misc = Module
    C:\Windows\system32\wuapi.dl
    2009-03-03 15:15:40:014 3784 67c COMAPI ------------
    2009-03-03 15:15:40:014 3784 67c COMAPI -- START -- COMAPI: Searc
    [ClientId = Windows Defender
    2009-03-03 15:15:40:014 3784 67c COMAPI --------
    2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen t
    self-update/shutdown event (hr=0X80070005
    2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establis
    connection to the service. (hr=80070005
    2009-03-03 15:15:40:014 3784 67c COMAPI - WARNING: Exit code =
    0x80070005
    2009-03-03 15:15:40:014 3784 67c COMAPI ---------
    2009-03-03 15:15:40:014 3784 67c COMAPI -- END -- COMAPI: Search
    [ClientId = <NULL>]
    2009-03-03 15:15:40:014 3784 67c COMAPI -------------
    2009-03-03 15:15:40:014 3784 67c COMAPI FATAL: Unable to initiate
    asynchronous search, hr=80070005
    2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen to
    self-update/shutdown event (hr=0X80070005)
    2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establish
    connection to the service. (hr=80070005)

    Here is a copy of WindowsUpdate.log for Windows update:
    2009-03-03 15:18:16:607 1108 7f8 Agent WARNING: WU client fails
    CClientCallRecorder::EnumerateService with error 0x80070005
    2009-03-03 15:18:19:852 1108 7f8 AU Triggering AU detection through
    DetectNow API
    2009-03-03 15:18:19:852 1108 7f8 AU Triggering Online detection
    (interactive)
    2009-03-03 15:18:19:852 1108 bf0 AU #############
    2009-03-03 15:18:19:852 1108 bf0 AU ## START ## AU: Search for updates
    2009-03-03 15:18:19:852 1108 bf0 AU #########
    2009-03-03 15:18:19:852 1108 bf0 Agent WARNING: WU client fails
    CClientCallRecorder::BeginFindUpdatesEx from AutomaticUpdates with error
    0x80070005
    2009-03-03 15:18:19:852 1108 bf0 AU # WARNING: Failed to find updates
    with error code 80070005
    2009-03-03 15:18:19:852 1108 bf0 AU #########
    2009-03-03 15:18:19:852 1108 bf0 AU ## END ## AU: Search for updates
    [CallId = {00000000-0000-0000-0000-000000000000}]
    2009-03-03 15:18:19:852 1108 bf0 AU #############
    2009-03-03 15:18:19:852 1108 bf0 AU AU setting next detection timeout
    to 2009-03-03 20:18:19
    2009-03-03 15:18:19:976 1108 7f8 Agent WARNING: WU client fails
    CClientCallRecorder::EnumerateService with error 0x80070005

    Thanks for listening, and Regards,
     
    Fish-Man, Mar 3, 2009
    #1
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  2. Fish-Man

    Peter Foldes Guest

    Fish-Man

    Below is all possibilities. Try and see which will fix your issue



    0x80070005 - Permissions issue. You can reset registry and file ACLs to
    their Default state by following the directions here:
    http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx

    or

    How to reset security settings back to the defaults
    http://support.microsoft.com/kb/313222


    Suggestion from MS -

    Install/reinstall Windows Update Client

    x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe
    package now.
    http://go.microsoft.com/fwlink/?LinkID=91237

    Please see if installing the 3.0 client resolves the problem.

    If you require more information:

    A new version of the Windows Update Agent is available
    http://support.microsoft.com/kb/946928

    Another thing you can try is resetting the security settings back to the
    defaults:

    How to reset security settings back to the defaults
    http://support.microsoft.com/kb/313222

    Error message when you try to install WinXP SP3: "Access is denied" or
    “Service Pack installation did not complete”
    http://support.microsoft.com/kb/949377

    [Possible fix:
    http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/]

    WinXP SP3 - Read all prerequisites for a successful installation
    http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09.
    Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
    "Windows XP" then select "Windows XP Service Pack 3"
     
    Peter Foldes, Mar 3, 2009
    #2
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  3. Fish-Man

    Fish-Man Guest

    Hi Peter
    I'm sorry if I sound a bit terse, but did you actually read my post
    My OS is Vista x64, and I have tried all the options you pointed to
    (including the reference for the bad link)

    Regards
     
    Fish-Man, Mar 3, 2009
    #3
  4. Fish-Man

    Peter Foldes Guest

    Yes I read your post and answered. 32 or 64 bit makes no difference for this error
     
    Peter Foldes, Mar 3, 2009
    #4
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