Windows Experience Index is busted

Discussion in 'Windows Vista Performance' started by Lord Takyon, Apr 22, 2007.

  1. Lord Takyon

    Lord Takyon Guest

    Hi all, really enjoying Vista, overcome all the small annoyances it
    presented me with.

    My question is that I have added RAM and upgraded my vid card, yet my score
    has not changed. Window sees and uses the new RAM, yet the score under
    'System' has not changed and I can find no way of making it retest, please
    Lord Takyon, Apr 22, 2007
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  2. Lord Takyon

    Neil Harley Guest

    Do you not have an 'Update My Score' on the right-hand side of the Windows
    Experience Index dialogue?
    Neil Harley, Apr 22, 2007
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  3. Lord Takyon

    Lord Takyon Guest

    Mine states 'Rating 2.9 Windows Experience Index:Unrated' clicking the link
    on the unrated text takes me to a new window stating 'Rate and improve you
    computers performance' and has what looks like a link saying 'Learn how you
    can improve your computers performance', but this cannot be clicked.

    Please be gentle if I have missed something obvious, this OS is very new to
    Lord Takyon, Apr 22, 2007
  4. Lord Takyon

    Neil Harley Guest

    In the dialogue which has 'Learn how you can improve your computers
    performance' it should show your score. Under that there is an 'Update My
    Score' link which will run the test again.

    Neil Harley, Apr 22, 2007
  5. Lord Takyon

    Conor Guest

    It'll still go by the slowest thing.
    Conor, Apr 22, 2007
  6. Lord Takyon

    Lord Takyon Guest

    Sorry, forgot to mention that under the non-clickable link is just empty, no
    information whatsoever. A friend has tweaked the machine a little, just
    trimming unneeded services, nothing that cannot be reversed. Is there a
    specific service that should be running? When I first installed Vista it
    generated the score, but no more and it still reads my RAM at being the old
    level. Has not updated at all.

    Thank you for your valued assistance.
    Lord Takyon, Apr 22, 2007
  7. Lord Takyon

    Lord Takyon Guest

    It is just blank.

    I managed to get rid of the unrated bit, I ran 'winsat' from command prompt
    with the 'formal' attached and it ran fine. Score and amount of RAM is the
    same, just no longer says unrated, so it is still incorrect.
    Lord Takyon, Apr 22, 2007
  8. Lord Takyon

    Lord Takyon Guest

    Hence the RAM and video card upgrades.
    Lord Takyon, Apr 22, 2007
  9. If you click on the system icon in control panel you see your system rating.
    Then there is a link called Windows Experience Index. If you click on that
    you come to the Rate and improve your computer performance window.
    Underneath all the details of you hardware scores you should see a little
    shield with Update my score next to it. Clicking this will update the store.

    My Graphics card rates at 5.9 when it relates to desktop performance with
    Aero. However, the graphics card is useless for 3D business and gaming so it
    gets a score of 3.3. Because the base score that you see displayed relates
    to the weakest link in the chain, in my case 3.3, this is the overall score
    for your system. Personally the scoring system is about as useful as a boat
    with a hole in the bottom. Psychologically it is a sales tool, the lower
    your rating the more likely you are to go out and spend your hard earned
    cash on new hardware (and as software will soon be rated the same too, more
    software.) While I hate to see the big PC and Software manufacturers go
    bankrupt through lack of sales, all the consumer has to remember is one
    short saying 'if it ain't broke, don't fix it'

    John Barnett MVP
    Associate Expert
    Windows - Shell/User


    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    John Barnett MVP, Apr 22, 2007
  10. Lord Takyon

    Lord Takyon Guest

    Lord Takyon, Apr 22, 2007
  11. Lord Takyon

    dean-dean Guest

    Try this. In the registry editor, navigate to this key:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Policies \ Microsoft \ Windows \ Control
    Panel \ Performance Control Panel

    In the right-pane, delete the value named PerfcplEnabled (if found).

    Repeat the same in the following key:

    HKEY_CURRENT_USER \ SOFTWARE \ Policies \ Microsoft \ Windows \ Control
    Panel \ Performance Control Panel
    dean-dean, Apr 22, 2007
  12. Lord Takyon

    joke Guest

    No one else seems to be having the issues you describe. The only thing that
    caught my eye is that you had a friend 'tweak' your system. Have you
    considered the possibility that your unique issue may be related to one of
    those 'tweaked' services? It couldn't hurt and you probably should back out
    all of those 'tweaks' and then see if your lost ability to run the test is

    just a recap... load "Performance and Tools" from control panel and the
    very last entry on the far right side of the screen should be a link, 'Update
    my score". When pressed, your scores will be updated.

    good luck.

    joke, Apr 22, 2007
  13. Lord Takyon

    Bill Guest

    I just added a new video card and now when I run WEI I get a message that it
    finish due to a device or program preventing it. Any fix for this???
    Bill, Apr 22, 2007
  14. Knowing that the max score is currently 5.9, I've had to upgrade to get a
    Base Score of 4.6. I had to install a NVIDIA GeForce 7600 GS to get a 5.9
    Graphics with a 5.2 Gaming graphics score. My Process [2.80 gigahertz Intel
    Pentium D (2 installed)] is scored as 4.7. I guess I would have to upgrade
    the clock speed to improve that score which probably means replacing the
    motherboard. I had a 4.5 Memory (RAM) score with 1 GB, then I upgraded to
    two GB which jumped the score all the way up to 4.6. How is doubling the
    memory worth only one tenth of a point? My ace tech tells me that the
    Memory score is suppressed by the Processor's capability. Oh, my hard drive
    has a 5.5 score.

    What is interesting to me is that the hard drive and the video board scores
    are not suppressed by the processor capability, but the memory's score
    apparently is? Yet, none of them can function without the processor. Does
    anyone know of a machine that scores a 5.9? Or, is that a mythical
    creature. Hi oh, Silver....
    William Beard, Apr 23, 2007
  15. Lord Takyon

    joke Guest

    Not a lot of info... Did you notice any errors when you installed the card?
    Did you reboot your system? :)

    One thing you may want to do is: within 'Control Panel', open
    'Administrative Tools' and then 'Event Viewer'. In EV look through the
    Windows events:System log to see if any log entry gives you an idea (warnings
    and error will have yellow or red icons, respectively). You may want to
    first clear the log (right click on the log-file) and then reboot; try WEI
    again; then when you look, the only msgs you will see are current log entries.

    good luck.
    joke, Apr 23, 2007
  16. Lord Takyon

    joke Guest

    Actaully, just ran a comparison of WEI and their normal
    test suite. They ran 3 different machines to get some reasonable benchmarks.
    They were able to get a 5.9 on the cpu using a 4-core duo. I have an x6800
    and it gets a 5.6 and I have a buddy with a e6300 oc'ed to 3.5Ghz and gets a
    score of 5.7. All of my scores are 5.9 except my doggie x6800 duo-core which
    limits me to 5.6 (go figure).

    The review on gives some good info and is worth checking out.

    joke, Apr 23, 2007
  17. Lord Takyon

    Santosh Guest

    I had the same problem i.e. the "Update my score" link was not being
    displayed. I was able to get it to display by deleting the registry keys
    mentioned below.

    On some systems the registry under "HKEY_CURRENT_USER \ SOFTWARE \ Policies
    \ Microsoft \ Windows \ Control Panel \ Performance Control Panel" is not
    present but the first key is present and by deleting that I was able to get
    the "Update my score" link to show up.
    Santosh, Apr 23, 2007
  18. Lord Takyon

    Lord Takyon Guest

    Thank you everyone, the registry key did the trick. I only had the first,
    but I deleted and it did the trick. As expected my score rose, very

    I know a couple of people who have this problem, I shall pass on this
    information ASAP.
    Lord Takyon, Apr 23, 2007
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