Windows Explorer has stopped working.

Discussion in 'Windows Vista Performance' started by Tim Rettammel, Mar 22, 2007.

  1. Whenever I try to access anything controlled by windows explorer (ie
    documents, computer, downloads, control panel) The window shows up blank, and
    qeues the new vista spinwheel, then gives me the Windows Explorer has stopped
    working message, which then gives way to the windows explorer is restarting
    message. I can use everything else like applications and internet, but I
    can't even open windows update or any folder for that matter.... Any
    advice/help would be appreciated.
    Tim Rettammel, Mar 22, 2007
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  2. Tim Rettammel

    Bradford Guest

    I had a similar problem in a fresh install of Vista Ultimate- everytime I
    tried to do anything in the GUI (Explorer), I got an error, "Windows Explorer
    has stopped working"... looking for solutions, "Windows Explorer is
    restarting..." It seemed that there was no end in sight.

    Check the event viewer to see what is causing the error. Open the Task
    Manager (CNTRL ALT DEL, start Task Manager), then from the Task Manager
    program, select File-Run from the menu. Type MSCONFIG. You may have to try
    these steps several times as the crashing Explorer will probably get in the
    way. In my case, Explorer crashes mostly did not affect secondary apps (i.e.
    Task Manager and Msconfig). In Msconfig, select the Tools tab and select
    Event Viewer and click Launch. In Event Viewer, open up Applications to see
    what errors you are getting.

    If "C:\Users\[username]\AppData\Local\Microsoft\Windows\Explorer\***.db" is
    causing the problem, you need to delete the *.db file in that directory. But
    because Explorer is crashing, you obviously can't do this from a window. Go
    back to Task Manager and type, "runas /user:[username that has administrative
    rights] cmd"

    You will be asked for you password. Enter it. Now browse to the directory
    with the *.db files that are causing problems and delete them. They are
    temporary thumbnail caches. One or more are are probably corrupt. As soon
    as you delete these files, Vista should run just fine.

    Bradford, Mar 31, 2007
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  3. Tim Rettammel

    Deena P. Guest

    I am having this same problem ("Internet Explorer has stopped working") and
    I followed the directions in the response below, but did not find any error
    messages to address. Now what? And is this going to keep happening? What is
    heartily amusing in a painfully ironic way is that the same computer that has
    this problem is now showing a message from Microsoft asking me to confirm the
    e-mail address with which I signed into this website - but I can't because it
    won't let me get to the website because Internet Explorer has stopped

    Deena P., May 13, 2007
  4. You are not alone but we are all alone in finding a remedy to this
    problem...a temp solution is back up the directory you are viewing, delete
    it and copy it back...however, it seems to be spreading...once I fix one,
    another one pops is frustrating and I do NOT want to reload

, May 14, 2007
  5. Tim Rettammel

    Rag Guest

    Hi ... I have the same problem , bt its not .db error , its says " Messahe
    centre ".
    cud u pls help me out.


    Rag, May 25, 2007
  6. --
    vista for dummies, Jun 14, 2007
  7. Tim Rettammel

    Joanne Guest

    This is incredible. I am having the same problem and so are about 50-100
    others (from reading these posts). There are probably thousands more out
    there with the same problem that have not posted it. Obviously MS Vista (IE
    specifically) has a bug not a virus. I wonder if Microsoft is reading any of
    these posts. There does not seem to be a solution other than MS fixing the
    bug and sending out the update.
    Joanne, Jul 11, 2007
  8. Tim Rettammel

    TaraLee Guest

    Im having this same problem with a brand new laptop that I just bought for
    college in the fall. I did everything that you had wrote to do to fix this
    problem, But when I get to the even viewer there are a couple errors but I
    dont know how to delete them. Any advice? Please help.

    TaraLee, Jul 17, 2007
  9. Tim Rettammel

    Umair Guest


    I have been having this problem from the point I installed Vista. I had
    browsed through many suggestions and tried them out too but to no avail. In
    the end I came up with my own solution. This may work for some or may not
    work for others.

    My problem was actually related to yours. Whenever I used to access any
    Control Panel stuff with a Windows Explorer open I got a stop error message.
    But with no Windows Explorer open I was able to open Control Panel options
    just fine. It suddenly came to my mind that I should change Start Menu to
    Classic and then access Control Panel and viola. No errors for now. Hope it
    Umair, Jul 22, 2007
  10. Tim Rettammel

    Miranda Guest

    Okay folks at Microsoft. Are you paying attention to any of these threads?
    Is there a fix for this looping problem? At this point I would not recommend
    Vista to anyone. I've spent hours going through these threads and have not
    found a single solution to fix this problem. The Windows Explorer looping
    problem is driving me crazy. I feel like shipping it to Gates and asking him
    to fix it.

    Please somebody help.

    Miranda, Aug 14, 2007
  11. Tim Rettammel

    Miranda Guest

    I bought my Dell laptop with Vista on it so this wasn't an upgrade to an
    older pc. Last night I was able to open the Control Panel and go to the
    Classic View. Once I get to the Control Panel I don't know what to do about
    the problem. This morning I can't even open the Control Panel. I don't
    think it's the computer I think it has to do with Vista. Do you know if
    Microsoft has issued any new service packs to address this problem?
    Miranda, Aug 14, 2007
  12. Tim Rettammel

    mjs Guest

    I feel slightly saner that it's not just me after reading this thread but
    still incredibly frustrated that it's happening- where's the fix MS!!!!!
    Wishing I had not upgraded to vista as this is one of many teething problems!
    mjs, Aug 14, 2007
  13. Tim Rettammel

    Bruce Guest

    I have this problem for months now, and after changing to Classic Start
    Menu, no more problems.
    Bruce, Aug 21, 2007
  14. Tim Rettammel

    Kbalo Guest

    HI, I'm having the same problem, suddenly without any obvious reason i have
    the message that internet explorer stopped working, then another message that
    the program will close and after that i'm not able to use internet explorer
    unless I restart and even sometimes i have to restore my pc to a previous
    date! I noticed that everytime i try to connect to my mails from windows live
    messenger this will happen.
    I have been using vista since March without any problem and didn't have that
    issue till the 17th of September so it should be a new patch that is causing
    I even reformatted my pc but again i got the same problem! I think microsoft
    ahould get involved in that!!!!!
    Kbalo, Sep 24, 2007
  15. Tim Rettammel

    Cal Bear '66 Guest

    Try to run Internet Explorer without add-ons to see if an add-on is causing the

    Start Orb > All Programs > Accessories > System Tools > Internet Explorer (No

    If this solves your problem, you can then enable add-ons one at a time until the
    problem recurs.

    I Bleed Blue and Gold
    Cal Bear '66, Sep 24, 2007
  16. Tim Rettammel

    Jim CD Guest

    Jim CD, Sep 26, 2007
  17. Tim Rettammel

    Sig Guest

    I had the same problem a few days ago. Couldn't get onto Internet. Took my
    new Dell Inspirion (Vista Prem.) back to Best Buy for diagnosis. Geek Squad
    guys told me IE was being corrupted by "Registry Mechanic." They also told
    me if I uninstalled IE, that my computer would automatically resort to a
    lesser version of IE. OY. It didn't happen. All of a sudden IE began to work,
    so I also downloaded a free copy of Mozilla's "FireFox" browser to keep handy
    if this ever happens again!:
    Sig, Feb 19, 2008
  18. Tim Rettammel

    baperry Guest

    I had the same problem. My Vista, factory installed on an HP. It works
    on the same DSL server in my home as in my office. I live 3 minutes
    away from my office. I was beginning to think it was the server,
    Verizon, wiring in the building since we have 3 computers with Vista.
    At home we have one XP and one Vista. They both work at home. I tried
    the solution on the Microsoft support site, Method 3. It works for a
    while and then goes down, bringing everone in the office down. We are
    reverting to XP PRO on one machine in the office, the main computer.
    The computer should be back today and we will see if that one stays up.
    Anyway, I am now going to attempt Method 4 from the Microsoft Support
    page and see if that works. It takes longer and is more complicated,
    but if it works I will be happy but report back here tonight.
    baperry, Feb 20, 2008
  19. Tim Rettammel

    Sig Guest

    Had the same problem recently. Took pooter to Best Buy where I bought it, and
    2 Geek Squad guys said that my IE was corrupted, caused by my programs
    Registry Mechanic, and Evidence Eliminator (a program that erases alot of
    uneeded trash in my computer). I didn't hesitate to uninstall "EE" but
    Registry Mech seems to be a long-time classic. Your thoughts???
    Sig, Feb 20, 2008
  20. Tim Rettammel

    Sig Guest

    Not understanding your reference to Windows "Method three" How do I
    go there?
    Sig, Feb 20, 2008
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