Windows explorer in constant crash loop

Discussion in 'Windows Vista Performance' started by Matt_rocks77, Jul 7, 2007.

  1. Matt_rocks77

    Matt_rocks77 Guest

    hey all

    After I go through the login screen in Windows Vista, I get an error message
    stating that windows explorer has crashed. It doesn't matter if I choose
    restart program or check online for solutions, the error message still pops
    up again.

    I booted in safe mode with command prompt because that's the only way I
    could access the command prompt. I typed in MSCONFIG and went to the event
    viewer to see the problem. It looks like my problem is ACPI (which is a
    system file)

    IRQ ARB: ACPI Bios does not contain an IRQ for the device in PCI slot 12,
    function 0.

    which is event ID 6.

    I have no idea what to do. Please help.
     
    Matt_rocks77, Jul 7, 2007
    #1
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  2. Matt_rocks77

    Rick Rogers Guest

    Hi,

    They may not mean anything. From msconfig, on the general tab, put the
    system in diagnostic mode and reboot. See if this allow it to startup
    normally.
     
    Rick Rogers, Jul 7, 2007
    #2
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  3. Matt_rocks77

    Matt_rocks77 Guest

    Hi Rick and thanks for the response.

    I ran my comp in diagnostic and it still displys the message.

    There's a history.dat file on my comp that I've never seen before. Could
    that be the cause of my problems? and if so, is there a way to delete that in
    safe mode?
     
    Matt_rocks77, Jul 8, 2007
    #3
  4. Matt_rocks77

    Matt_rocks77 Guest

    I've also found this error in my event viewer

    CAP12 error - Event ID 512

    The cryptographic services failed to initialize the VSS backup "system
    writer" object.
     
    Matt_rocks77, Jul 8, 2007
    #4
  5. Matt_rocks77

    Matt_rocks77 Guest

    It also shows as an error:

    application error - event ID 1000

    faulting application explorer.exe
    faulting module MpegSplitter.ax
     
    Matt_rocks77, Jul 8, 2007
    #5
  6. Matt_rocks77

    Fat Bastard Guest

    That is your problem. Not sure what Mpegsplitter.ax is used for, but it
    looks to be part of a codec pack and it is an Explorer extension. Remove it
    and I am sure your problem will go away.
     
    Fat Bastard, Jul 8, 2007
    #6
  7. Matt_rocks77

    munkeypee Guest

    Hi, I have exactly the same problem, but the 'pop-up' won't allow me to
    do anything at all. I've rebooted in safe mode as well, but it's exactly
    the same story. Is there a different way to access the uninstall app?
    Thanks in advance for any info.
     
    munkeypee, Oct 5, 2007
    #7
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