windows explorer is shutting down... restarting

Discussion in 'Windows Vista Performance' started by champdog2000, Aug 26, 2007.

  1. champdog2000

    champdog2000 Guest

    laptop w/ vista was used w/o anti-virus software. I am trying to remedy the
    following problem. after turning it on... it constantly opens a window that
    says "windows explorer has stopped working"checking for a solution to the
    problem and before the solution opens it opens a window saying "windows
    explorer is restarting" oddly It can still get on-line. but the desktop is
    constantly re-booting. I tried restarting in the safe mode and it does the
    same thing. I also tried re-booting with it set up (f8) so that it wont
    allow it to re-boot windows automatically.. but it still does. I also went
    to the windows virus site for a scan but it still does this non-stop. I have
    no discs with this sony Vaio laptop.
    suggestions please!
     
    champdog2000, Aug 26, 2007
    #1
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  2. champdog2000

    Paul Russell Guest

    ok so what is the "crash" error your seeing?

    If it is not showing up whats in the event log?

    WHat other craplets are running on this .. assume this is a SONY OEM image +
    tons of little craplets?
     
    Paul Russell, Aug 26, 2007
    #2
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  3. champdog2000

    champdog2000 Guest

    It does not show a crash error... only opens a window that says windows
    explorer has stopped working... and then another opens saying windows
    explorer is restarting. your tip to look in the events log has helped. I am
    currently trying a mcafee scan.. I tried a MS one scan and it didnt change
    anything. Symantec scan does not support vista. The computer says that it
    has the renos virus but the MS one scan did not fix it.
     
    champdog2000, Aug 26, 2007
    #3
  4. champdog2000

    champdog2000 Guest

    fault offset 0x1000170f

     
    champdog2000, Aug 26, 2007
    #4
  5. champdog2000

    Paul Russell Guest

    is there more data on the offending module ? attach more data ..
     
    Paul Russell, Aug 26, 2007
    #5
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