Windows explorer keeps crashing, over and over again!

Discussion in 'Windows Vista Installation' started by Pezmc, Jul 7, 2007.

  1. Pezmc

    Pezmc Guest

    I recently got windows vista after building a very fast rig that on the
    rating system gets 5.9 :)

    However about 20% of the times I right click and about 50% of the times I
    try to delete stuff windows explorer crashes. And I get the error message:
    "Windows Explorer has stopped working" with the optings check online and
    restart the program or just restart the progam. Check online goes into the
    checking online thing but does nothing (have previously waited over 30mins)
    and restart it closes explorer and reopens it bull all the windows I had open
    are gone :(.

    Somepeople say this is incompatability or a virus, neither avg or windows
    defender could find a virus and below is a link to a list of all my software
    installed.
    http://img352.imageshack.us/my.php?image=filesqk7.jpg

    Please help!

    Ps. All software I installed was mostly on the day I installed vista and the
    errors started happening so don't say just go through and remove them one by
    one as I have no idea wich one I installed first.
    Pss. this is a fully custom built pc and has no brand like Dell or Gateway
     
    Pezmc, Jul 7, 2007
    #1
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  2. Pezmc

    mikeyhsd Guest

    sorry cannot read the picture.
    is there anything common during the failure. like same folder. same file types. number of files at a time.
    these kinds of data would most likely be very helpful in trying to pin point the failure.

    have you checked the logs that vista keeps.
    Event Logs.
    Problem Reports and Solutions
    Reliability and Performance









    I recently got windows vista after building a very fast rig that on the
    rating system gets 5.9 :)

    However about 20% of the times I right click and about 50% of the times I
    try to delete stuff windows explorer crashes. And I get the error message:
    "Windows Explorer has stopped working" with the optings check online and
    restart the program or just restart the progam. Check online goes into the
    checking online thing but does nothing (have previously waited over 30mins)
    and restart it closes explorer and reopens it bull all the windows I had open
    are gone :(.

    Somepeople say this is incompatability or a virus, neither avg or windows
    defender could find a virus and below is a link to a list of all my software
    installed.
    http://img352.imageshack.us/my.php?image=filesqk7.jpg

    Please help!

    Ps. All software I installed was mostly on the day I installed vista and the
    errors started happening so don't say just go through and remove them one by
    one as I have no idea wich one I installed first.
    Pss. this is a fully custom built pc and has no brand like Dell or Gateway
     
    mikeyhsd, Jul 7, 2007
    #2
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  3. Pezmc

    Pezmc Guest

    Pezmc, Jul 7, 2007
    #3
  4. Pezmc

    dean-dean Guest

    Many times the "Windows Explorer Has Stopped Working" error, especially when
    browsing folders, is due to a 3rd party entry added to the right-click
    context menu of Windows Explorer, and it isn't working out too well,
    registry-wise. Is there a program that you've installed that has added an
    item to your context menu when you right-click folders or files? If so,
    check that Program's Options/ Preferences/Properties to see to see if that
    shell extension can be turned off. Otherwise, I would uninstall the
    program, or ask for help on how to find the particular context menu entry in
    the registry, so that you can delete it.
     
    dean-dean, Jul 7, 2007
    #4
  5. Pezmc

    mikeyhsd Guest

    you might check the microsoft knowledge base for explorers with ntdll.dll.
    checking google for
    ntdll.dll
    there appear to be others with same problem.
    might review the results with google.







    It just seems to be random errors, no links between them
    Print Scr's of what you asked for:
    Reliability: http://img460.imageshack.us/img460/4536/reliabilityai6.jpg
    Problems: http://img461.imageshack.us/my.php?image=problemsvp2.jpg
    Event Viewer: http://img371.imageshack.us/img371/7564/eventviewercz8.jpg
    Programs: http://img461.imageshack.us/img461/3207/filesys9.jpg

    Hope you can still help!
     
    mikeyhsd, Jul 7, 2007
    #5
  6. Pezmc

    Pezmc Guest

    This maybe the problem (winrar and microsft groove) trying to find a option
    to didable them.

    Thanks for you help,

    @mikeyhsd

    Looking in google now
     
    Pezmc, Jul 8, 2007
    #6
  7. Pezmc

    ORFritz Guest

    You should just get firefox :)
     
    ORFritz, Jul 8, 2007
    #7
  8. Pezmc

    Pezmc Guest

    Of course I have firefox, have had it ever since I used windows.
    How would this help anyway?
     
    Pezmc, Jul 8, 2007
    #8
  9. Pezmc

    Pezmc Guest

    I have disaled winrar and groove showing in the shell but it atil keeps
    crashing.
    @mikeyhsd: ntdll.dll is a very common error but from what I found noone
    knows why it occurs. It also occurs in xp

    Any more idead gladfully welcomed.
     
    Pezmc, Jul 8, 2007
    #9
  10. Pezmc

    John Barnes Guest

    I had that problem when I upgraded over XP. No joy. Finally just installed
    'custom' and have had maybe 1 occurrence a month for the last 6 months.
     
    John Barnes, Jul 8, 2007
    #10
  11. Pezmc

    Pezmc Guest

    I also went over xp but now I have fully organised my pc for vista i really
    dont want to do it all again. Can someone send me their dll I think mine may
    becorrupt or something.
     
    Pezmc, Jul 8, 2007
    #11
  12. Pezmc

    John Barnes Guest

    Go to start/all programs/accessories. Right click on command prompt and
    select 'run as administrator' type sfc /scannow
    See if you find any bad files. If you only want a fast check of the one
    file, do a sfc ? and follow the format displayed.
     
    John Barnes, Jul 8, 2007
    #12
  13. Pezmc

    dean-dean Guest

    What is the file association for your .zip files? That is, when you
    double-click one, does it open in Explorer, or WinRar? I'm thinking that
    since Windows Explorer tries to anticipate the contents of folders and your
    next move, so to speak, it might be crashing when it doesn't "understand"
    the nature of the file, or thinks it should, but can't. Does it crash
    noticeably more when you are navigating a folder with certain file types?
    That is, opening a folder containing a lot of .zip files, for example?
     
    dean-dean, Jul 8, 2007
    #13
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