Windows Explorer stopped/restarting...everything froze

Discussion in 'Windows Vista General Discussion' started by SoooConfused, Aug 13, 2007.

  1. SoooConfused

    SoooConfused Guest

    As soon as i log onto my computer, a message comes up saying "windows
    explorer has stopped working. Windows is collecting more information about
    the problem. This might take several minutes..." then it goes to "Windows
    Explorer is restarting." the screen goes to a plan background screen and it
    starts all over again. It won't allow me to get onto anything...no programs,
    not even open the start menu. The only thing that I've found that works is
    the Task Manager. I really need help figuring out this problem and getting
    this annoying message off my screen. I have tried shutting it completely down
    and restarting, logging off of the "user" and I'm really running out of
    options here...someone PLEASE HELP!
     
    SoooConfused, Aug 13, 2007
    #1
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  2. SoooConfused

    C : Enter Guest

    A couple of things. Do you have the latest system drivers? (Video,
    Motherboard) Did you do an upgrade from XP or another OS? If so you might
    want to consider a clean install. Do you have an up to date active
    antivirus on your PC? These are the obvious questions but there could be
    other issues. Please provide more info.
     
    C : Enter, Aug 13, 2007
    #2
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  3. SoooConfused

    SoooConfused Guest

    I bought my computer in Feb. this year...it has Vista...nothing has been
    updated from when I got it. I read on another post that it might help to
    restore my computer to an earlier time, but I'm not sure if I can do that
    using just my task manager, since it won't let me on anything else. Oh and as
    for the antivirus, I have Norton 360 installed in my computer and I brought
    it up through the task manager, and everything is green/fine with it. Thank
    you for helping by the way...
     
    SoooConfused, Aug 13, 2007
    #3
  4. SoooConfused

    dean-dean Guest

    Try this: when Explorer starts to crash, press Ctrl+Alt+Del on your
    keyboard, and open Task Manager. On the Processes tab of Task Manager, if
    explorer.exe is running, right-click on it and Choose End Process. If it
    doesn't restart automatically, switch to the Applications tab, and from the
    File menu, choose New Task. Type explorer.exe in the Run box, and press
    Enter on your keyboard.

    If explorer.exe is not running on the Processes tab, switch to the
    Applications tab, and from the File menu, choose New Task. Type
    explorer.exe in the Run box, and press Enter on your keyboard.

    If you wish to get to System Restore, you can use New task in Task Manager,
    also. Type rstrui.exe. Press Enter.

    What is the latest driver or application installation that you've done? You
    may have an Explorer shell extension conflict, or a Control Panel conflict.
     
    dean-dean, Aug 13, 2007
    #4
  5. SoooConfused

    SoooConfused Guest

    thank you for the information dean-dean...i restored it to an earlier time
    and now its running fine
     
    SoooConfused, Aug 14, 2007
    #5
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