Windows Installer 3.1 V2 ( redictributable) is NOT installing prop

Hi
Following is the patch 'Windows update" tried to install but
failed with just the message "Updates were unable to be installed"

I downloaded this patch WindowsInstaller-3.1_KB893803-v2-x86.exe ,
from Microsoft site and tried to install; but it is not successful.

It tried to install and at the end of installation it displayed a window
"Access Denied" and installation failed ( and rolled-back).

Then it prompted to reboot PC.

Now , this is blocking all other Windows updates as well installing other
Windows Programs which use Windows-Installer feature.

After spending an hour searching Microsoft website and Googling, still the
issue is NOT fixed.

Your suggestion to fix this would be very much appreciated.


thanks in advance!

Best Regards
VETRI

SCM Consultant - IBM-Rational & OpenSource Tools.

www.Global-Software-Engineering.com

 

This might solve your problem:

At the command prompt, type the following commands, pressing ENTER after
each line:



net stop cryptsvc

ren %systemroot%\System32\Catroot2 oldcatroot2

net start cryptsvc

exit





NB: Make sure the filenames are *both* entered as *catroot2, not catroot;
ie, don't forget the "2" at the end of catroot.





At the command prompt:







cd \windows\system32

ren msi.dll msi.old

ren msihnd.dll msihnd.old

ren msiexec.exe msiexec.old

exit



Restart the computer.

On the desktop, double-click WindowsInstaller-KB893803-x86.exe.

Follow the prompts to complete the installation.

Restart the computer.

Double-click the desktop installer file and see if that solves your problem.



It worked for me.



Best regards,



Michel Denie

 

MowGreen said: "Apparently corruption in the Catroot2 folder is what
caused the Access is denied error when the update was attempting to
backup the uninstall registry key," commenting on this fix by W S:

http://groups.google.com/group/micr...nstaller+3.1+v2&rnum=1&hl=en#087fd12bae7ec49d

-Rename the Catroot2 folder, and then try to install the program again.
To rename the Catroot2 folder, follow these steps:
-Click Start, and then click Run.
-In the Open box, type cmd, and then click OK.
-At the command prompt, type the following commands, pressing ENTER
after each line:
net stop cryptsvc
ren %systemroot%\System32\Catroot2 catroot2old
net start cryptsvc
exit
-Important: Do not rename the Catroot folder. The Catroot2 folder is
automatically recreated by Windows, but the Catroot folder is not recreated
if it is renamed.

 

Echo?

Best regards,

Michel Denie

 

Singapore had your problem. Suspecting that SunRise's search wasn't
thorough, I rooted around on Google while you posted your second,
non-blank reply. Two say the same reinforces the answer - this occurs
frequently due to server lag and users not refreshing the newsgroup.