Windows live messenger will not connect on one of three users

Discussion in 'Windows MSN Messenger' started by Rob, Jan 14, 2008.

  1. Rob

    Rob Guest

    Using Windows Live Messenger 8.1 on 3 different user desktops. 2 work
    fine, 1 does not.

    Symptoms: Fails to connect giving error code 80048820 and extended
    error code 80048406.

    When I click Troubleshoot everything gets its green tick down to and
    including Proxy Server, then the progress bar continues to run
    indefinitely.

    I tried switching off my firewall and antivirus but it didn't help.

    Any help most appreciated.

    Rob
     
    Rob, Jan 14, 2008
    #1
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  2. Rob

    Rob Guest

    It's OK. I found the problem after Googling (which I should have done
    first :-[ ). I'd set IE7 to use a proxy server, and then completely
    forgotten all about it as I don't normally use IE, and I didn't recall
    that Messenger used IE anyway.
     
    Rob, Jan 14, 2008
    #2
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  3. Hi Rob,

    Glad to hear it ;)
     
    Jonathan Kay [MVP], Jan 15, 2008
    #3
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