Windows Mail and Windows Live Mail Send/Receive Problem

Discussion in 'Windows Vista Mail' started by IDontLikeCats, Oct 21, 2009.

  1. I was using Vista Mail on my Vista Home Premium X64 machine for severa
    weeks. The computer is less than a month old. Yesterday I uninstalle
    McAfee, which had the SPAM filter thing auto installed in Windows Mail
    Now I can no longer send or receive e-mail in Windows Mail. This is th
    error I receive

    Your server has unexpectedly terminated the connection. Possible cause
    for this include server problems, network problems, or a long period o
    inactivity. Account: 'pop.bizmail.yahoo.com', Server
    'pop.bizmail.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes
    Error Number: 0x800CCC0

    After removing McAfee via Control Panel -> Add/Remove Programs, I'v
    followed the advice in other threads and downloaded the MCPR.exe McAfe
    removal tool and that hasn't changed things. I've tried running th
    McAfee tool several times and that hasn't changed things either (th
    McAfee removal tool indicated it was successful and that I would need t
    reboot, which I did). I tried deleting the account and adding it again
    I tried setting up a new account in Windows Live Mail (which cam
    installed on my computer) and I have the same error in Windows Liv
    Mail

    Unable to send or receive messages for the plus.pop.mail.yahoo.co
    account. Your server has unexpectedly terminated the connection
    Possible causes for this include server problems, network problems, or
    long period of inactivity

    Server: 'pop.bizmail.yahoo.com
    Windows Live Mail Error ID: 0x800CCC0
    Protocol: POP
    Port: 99
    Secure(SSL): Ye

    I never used Windows Live Mail before until today when I tried it as a
    alternative to Windows Mail. I do have Thunderbird installed and I ca
    send/receive e-mail fine from that without any problems. Please help
     
    IDontLikeCats, Oct 21, 2009
    #1
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  2. See http://help.yahoo.com/l/us/att/smallbusiness/bizmail/pop/pop-33.html and
    http://help.yahoo.com/l/us/att/smallbusiness/bizmail/pop/pop-06.html (use
    the OE page for WinMail & Wal-Mail)
    [Add/Remove Programs, in Vista?]

    Why did you uninstall your anti-virus application when you only needed to
    disable its email scanning component?! What AV app is installed now?

    Did the McAfee application come preinstalled on the computer when you bought
    it? How about a Norton application?
     
    PA Bear [MS MVP], Oct 21, 2009
    #2
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  3. The error messages don't reveal any incorrect settings.

    Besides McAfee which you have uninstalled, are you running any
    other third party security software, such as a firewall?

    To narrow down the nature of this problem, try installing a different mail
    account. If you currently don't have a Gmail account, apply for one here:
    http://mail.google.com
    Then enable your Gmail account for POP:
    http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
    Then set up that Gmail account in Windows Mail:
    http://mail.google.com/support/bin/answer.py?answer=86383

    Let us know if that works.
     
    Gary VanderMolen, Oct 21, 2009
    #3
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