Windows Mail Command "The Command Failed To Execute"

Discussion in 'Windows Vista Mail' started by southron_98, Jun 11, 2009.

  1. southron_98

    southron_98 Guest

    All of a sudden when I try to open attachments I get "The Command Failed To
    Execute" I hate Vista it gets worse and worse. They must have expected big
    problems as they uped their charges for help and when it crashes it now says
    do you want to return to your orginial site? Now this crap and I have yet to
    every get any help out of this site! Thanks
     
    southron_98, Jun 11, 2009
    #1
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  2. I'd bet that you have recently installed IE8.

    If so: Welcome to the Club! <eg>

    There is a "known" problem which affects many systems (not the majority
    though) after the install of IE8.
    There is no fix so far - except uninstalling IE8.

    The problems can be reduced to JPG and TXT files (all other files types
    opening fine) with a workaround:
    Right-click on the shortcut that you use to open Windows Mail.
    Select Properties.
    In the field labeled 'Start in' change the entered value to
    %UserProfile%.
    Click OK.
    Restart Windows Mail and try opening attachments.

    HTH
    Rainald
     
    Rainald Taesler, Jun 11, 2009
    #2
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  3. southron_98

    John Guest

    I have the same problem with Vista. Only solution is to uninstall IE8 to
    IE7. However, in Windows XP and IE8, it is not a problem. Works fine on my
    desktop.
     
    John, Jun 14, 2009
    #3
  4. Yes, the bug only appears with WinMail and no other mail client.
    But it's caused by the mere existence if IE8.

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #4
  5. Yes, the bug only appears with WinMail and no other mail client.
    But it's caused by the mere existence if IE8.

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #5
  6. Yes, the bug only appears with WinMail and no other mail client.
    But it's caused by the mere existence if IE8.

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #6
  7. southron_98

    gloB Guest

    When I right click on my shrtcut and lick on properties, the "start in" field
    does not show on my computer
     
    gloB, Jun 14, 2009
    #7
  8. Really strange.
    Which of the Tabbed pages did you look at??

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #8
  9. southron_98

    mel Guest

    Is there any explanation why MICROSOFT has not fixed this problem?

    I have a new Dell computer with VISTA & have the same problem except it is
    intermittent - attachments open OK one day & not the next.

    197m
     
    mel, Jun 14, 2009
    #9
  10. Yes, the problem only appears with WinMail and therefore is not an issue
    under XP.
    As an alternative: Didn't you try my workaround?
    I for one can live with the shortcoming of having to save JPG and TXT
    files first.

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #10
  11. No, there no reactions from MS so far. I doubt that the relevant persons
    in power even know about the bug.

    Which type of attachments do have troubles with?

    Rainald
     
    Rainald Taesler, Jun 14, 2009
    #11
  12. Microsoft only pays attention when it affects millions of users. :-(
    So far only a small percentage of Vista IE8 users are affected.
    Microsoft would advise you to upgrade to Windows Live Mail,
    since it superseded Windows Mail since about Feb. 2007.

    http://download.live.com/wlmail
     
    Gary VanderMolen, Jun 15, 2009
    #12
  13. Try creating a new shortcut from the WinMail.exe executable.
     
    Gary VanderMolen, Jun 15, 2009
    #13
  14. southron_98

    gloB Guest

    I took your advice and uninstalled IE8. Now it works fine. Thank you for
    your help.
     
    gloB, Jun 15, 2009
    #14
  15. Works every time. :)
     
    Gary VanderMolen, Jun 15, 2009
    #15
  16. southron_98

    mel Guest

    I am not sure which attachments will not open - but I can save them to my
    documents & then open them . How do you identify the type of attacment?
     
    mel, Jun 16, 2009
    #16
  17. Just try it out ;-)
    Send some mails with some attachments to yourself.
    That's just normal.
    One of the easiest things <g>:
    Just click on the attachment icon (paperclip) and you'll see the
    filename (incl. the extension) or open the mail (you'll see the filename
    + file-type icon in the attachment field.

    Rainald
     
    Rainald Taesler, Jun 16, 2009
    #17
  18. You can look at the file extension if your PC is configured to show file
    extensions. Otherwise you can tell by which program opens them
    outside of Windows Mail. For example, if Microsoft Word opens,
    then it was a .DOC file.
     
    Gary VanderMolen, Jun 16, 2009
    #18
  19. There's some indication that MSN Explorer 9.6 has the same
    problem with attachments after installing IE8.
    There were a number of posts about this in the newsgroup
    microsoft.public.msn.discussion
     
    Gary VanderMolen, Jun 16, 2009
    #19
  20. Shall I now shout "Grrrreat!!" ?? <bg>.
    I think that chances for investigations on the side of MS will be better
    if another products of theirs is affected.
    Thanks for the pointer!
    I saw a number if postings there a longer while ago. But was reported
    seemed to be quite different, so I did not monitor this group. But I
    will check things there the other day.

    Thanks again
    Rainald
     
    Rainald Taesler, Jun 16, 2009
    #20
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