Windows Mail Error Sending a Message - Non-specific Error Message

Discussion in 'Windows Vista Mail' started by DP4Jesus7, Mar 13, 2008.

  1. DP4Jesus7

    DP4Jesus7 Guest

    I had been able to receive and send e-mail messages just fine, but right now
    I have one message that won't send. I get a "Windows Mail" window with this
    message: "The message could not be sent. An error has occured."

    It doesn't tell me what the error is or how to correct it. And when I try
    to save and close the message, it just asks me if I want to save it (which I
    do, again) and still won't close the window. It doesn't show up in my Outbox
    or my Drafts box either.

    I turned off McAfee's email scanning, and I've seen suggestions to uninstall
    McAfee, but I'm hesitant to do this yet, as this is clearly a "Windows Mail"
    error message, not McAfee.

    I've seen others with this same problem, but can't seem to find the
    solution. Anyone???? TIA for any help!
     
    DP4Jesus7, Mar 13, 2008
    #1
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  2. DP4Jesus7

    mac Guest


    Try the following:

    "Messages may be stuck in the Outbox when you use Windows Mail on a computer
    that is running Windows Vista"

    http://support.microsoft.com/default.aspx/kb/941090

    It works for all folders, not just the Outbox.
     
    mac, Mar 14, 2008
    #2
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  3. My money is on McAfee causing this problem.
    Uninstalling McAfee should cure it.
     
    Gary VanderMolen, Mar 14, 2008
    #3
  4. DP4Jesus7

    DP4Jesus7 Guest

    Thanks, Steve! Although this didn't fix my particular problem because the
    email wasn't even showing up in my Outbox or any other folder, I remembered
    that my dh had this problem on his business computer, so I sent him the link
    to the update.

    What finally worked for me was to copy all the text and paste it into a new
    email, although I had read that that didn't work for some people with the
    same problem ~ go figure!

    -Peg
     
    DP4Jesus7, Mar 14, 2008
    #4
  5. DP4Jesus7

    DP4Jesus7 Guest

    Thanks, Gary ~ I want to keep McAfee running for now, but I'll keep that in
    mind if I keep having problems. You'd think McAfee and Norton would've
    caught up to Vista by now?!

    -Peg
     
    DP4Jesus7, Mar 14, 2008
    #5
  6. I don't know why McAfee and Norton (and lately Trend Micro) can't
    get it right. The other antivirus makers seem to have no problem,
    as long as you keep their email scanning option disabled.
     
    Gary VanderMolen, Mar 14, 2008
    #6
  7. DP4Jesus7

    Guest Guest

    They seem more interested in having more features to get people to pay
    for their programs and in paying PC makers to include trial versions of
    their programs than in making their features work all the time.
     
    Guest, Mar 14, 2008
    #7
  8. DP4Jesus7

    Chinadol Guest

    I have the same or similar issue. My message stuck in my outbox has the same
    error message on it. The message also will not delete, move to another
    folder, move to junk mail, change send to. It is totally blocking my outbox
    and won't let ANY of my other messages go out.

    I can receive messages though.
     
    Chinadol, Apr 9, 2008
    #8
  9. DP4Jesus7

    Guest Guest

    Download and install this hotfix, with Windows Mail not running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether you have a 32-bit version
    of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
    Certain common antivirus programs, such as most of those from
    Norton or McAfee, tend to cause stuck messages and other problems
    in Windows Mail, although seldom immediately, so if you have such
    a program, remember where to find the hotfix, and hope it will install
    again if you need it again. A recent version of the Trend antivirus
    program also causes assorted problems in Windows.
     
    Guest, Apr 9, 2008
    #9
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