Windows Mail keeps closing because DEP is closing for security

Discussion in 'Windows Vista Mail' started by Window Mail DEP message, May 22, 2007.

  1. My Windows Mail stops working when a certain message is trying to be deleted.
    It is telling me that the Data Prevention Protection has closed the program.
    I've run Nortons 360 so I don't think it's a virus.
    Window Mail DEP message, May 22, 2007
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  2. Chances are, the Windows Mail problem will go away after you uninstall Norton.

    Gary VanderMolen
    Gary VanderMolen, May 22, 2007
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  3. Window Mail DEP message

    Tom Brown Guest

    I would like to ask that an MVP weigh in on Gary's constant advice to remove
    Norton. Norton is one of the most popular (and possibly the biggest)
    antivirus program in the world and I wonder why he thinks that will cure all
    evils. Is it true? Is Norton not useable with Vista?

    I don't use Norton on my Vista machine (my wife uses it with no problems on
    XP) so I don't know. But, if it is not compatible, or is problematic with
    Vista then that fact should be widely broadcast. If it is a legitimate
    product to use with Visa, then someone should say so.

    So, I guess my quesiton is. ..... is anyone able to use Norton AV without
    problems on Vista? Many of us would appreciate hearing from you so we can
    get an idea about what the facts are.


    Tom Brown, May 22, 2007

  4. It's good advice.
    Norton and McAfee are not compatible with Windows Mail. They also slow down
    Windows itself and cause other problems. I refuse customers who won't give
    them up.
    Frank Saunders, MS-MVP OE/WM, May 22, 2007
  5. It has been very clear for years that the email scanning feature of Norton
    damages OE and should be disabled at the very least. Now, there are many
    many reports in this NG that WinMail has stopped functioning or some aspects
    of WinMail's functionality are not working (e.g. saving attachments) and
    that uninstalling (not just disabling that feature) results in restoration
    of those functions.


    The MVPs in these NGs have been recommending for years that users disable
    the email scanning (its completely redundant and breaks functionality) at
    the very least, and with WinMail, its becoming increasingly apparent that
    neither Norton products nor McAfee products are compatible with WinMail, and
    they should be uninstalled and replaced with less invasive AV software.

    Steve Cochran, May 22, 2007
  6. Window Mail DEP message

    Tom Brown Guest

    Ok Guys (Gary, Steve, and Frank), thanks for the info. I just wanted to be
    sure. I guess I am happier now with my Kaspersky AV that I have had for
    years .... and I believe it does scan my emails in and out.

    Thanks again,

    Tom Brown, May 22, 2007
  7. You can use Norton and Windows Vista together and in fact I am doing so.
    However you cannot use Windows and Norton firewalls together. One of these
    must be disabled.

    Incidentally a very large number of popular products such as Oracle 9i and
    Microsoft's own SQL Server 2000 are not compatible with Windows Vista.
    Nilotpal Chakravarti, May 23, 2007
  8. SQL Server 2000 will not install in Vista because it is a server-based
    product. It is not compatible with XP either.


    Steve Cochran, May 23, 2007
  9. Window Mail DEP message

    JML Guest

    I also was experiencing dep closing windows mail..... Key word is
    WAS!!!! I also am running Norton as my virus scanner. My operating
    system is Vista Home Premium with multiple accounts set up. My admin
    account was the only one that had the problem that dep closed win mail.
    All Other accounts could run win mail. What I did to solve my problem
    was to create a new admin account and copy the files I wanted to it from
    the old admin account and deleted that account. I the logged on to the
    new admin account, opened windows mail and set up my mail account.
    Problem solved. I am also still using Norton as my virus scanner and it
    is working fine.

    Hope this helps someone.
    JML, Jun 17, 2009
  10. Since you haven't removed the source of the problem, what is to
    prevent it from recurring? If your Norton is scanning emails, it will
    eventually corrupt your new admin account also.
    Gary VanderMolen, Jun 17, 2009
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