Windows Mail not recognizing LAN access instead of Dial-UP

Discussion in 'Windows Vista Mail' started by Wayne, Oct 6, 2007.

  1. Wayne

    Wayne Guest

    I have set the proper directions for accessing the Internet via a LAN instead
    of Dial-UP and do not have any numbers defined in a Dial-UP option. Yet,
    when Windows Mail is initiated, it immediately tries to access via Dial-UP
    but does not have a number. The Internet is active and I can get to any Web
    site. Does anyone have an idea on how to reset Windows Mail so that it goes
    out to recognize that an open Internet access is available?
    Wayne, Oct 6, 2007
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  2. In Windows Mail, go to Tools, Accounts, select the account, Properties,
    Connection tab, and make sure the settings there are grayed out, indicating
    that IE's settings will be used. Do this for all accounts.

    Next, go to Internet Explorer's Tools/Internet Options.
    Click on the Connections tab. Make sure "Never dial a connection" is
    ticked. In fact, it should be grayed out, indicating that Vista recognizes
    that an Internet connection via the LAN is present.

    Hope this helps.
    Gary VanderMolen, Oct 6, 2007
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  3. Wayne

    Wayne Guest

    Thanks for the info. I have done as you indicated. However, when I go to
    "tools" and try to go to connection, Windows Mail stops responding and I have
    to either Stop, Restart, etc...

    Any suggestions?

    Wayne, Oct 7, 2007
  4. This symptom sounds vaguely familiar, but I can't remember the
    details of how it was resolved.

    Some of the possible causes are incompatible third party
    security products (antivirus, anti-spyware, etc.) and some older

    Gary VanderMolen [MS MVP-WLM]

    Gary VanderMolen, Oct 7, 2007
  5. Wayne

    Rod Guest


    I hope you can recall a solution to this one as I am having exactly the same
    problem as Wayne -- the dial-up screen pops up when the rest of the program
    seems to acknowledge that it already is on-line. (I get the same freezing
    when I attempt the previous directions as well, but note there is really
    nothing to "grey out.")


    Rod, Oct 9, 2007
  6. The dial-up symptom is secondary. I would think the priority is in solving the
    freezing issue when going to the Connection tab. Sorry, I don't
    remember a specific fix for this problem. All I can suggest is either
    a repair-install of Vista:

    or switching to Windows Live Mail:
    Gary VanderMolen [MS MVP-WLM]

    Gary VanderMolen, Oct 9, 2007
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