WINDOWS MAIL WILL RECEIVE BUT NOT SEND EMAILS

Discussion in 'Windows Vista Mail' started by alexlucajacobgabriel, May 24, 2007.

  1. Every so often my system will send emails but on the hold it just tells me
    that my connection has been terminated. Odd thing is it tells me this at the
    same time aas receivng incomming emails. Help
     
    alexlucajacobgabriel, May 24, 2007
    #1
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  2. alexlucajacobgabriel

    Charlie Tame Guest


    The servers used for sending and receiving email can be different
    machines on different networks and so it's perfectly possible for one of
    them to time out or to hit problems caused by network delays while the
    other works just fine.

    If this only happens occasionally what happens if you try again using
    send / receive a short time later? Usually, if ANY mail comes and goes
    as it should then there's nothing wrong with your server settings... if
    that's the case then there's nothing much you can change.

    Your sending server is often the one provided by your ISP, you can call
    them and ask if they have had problems with it and they should be able
    to tell you, but the first thing to try is to set any Antivirus program
    you have so that it doesn't check incoming or outgoing emails. This
    extra check they claim to do is little more than a gimmick and often
    causes problems. Antivirus programs are a major cause of email problems
    when used for scanning emails because they cause delays that make the
    servers time out. If you are not sure what to do to change this mention
    the Antivirus you use (and any other mail scanning / spam software you
    use and someone here will probably know it and be able to help you.
     
    Charlie Tame, May 24, 2007
    #2
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  3. Hi, Alex, et al.

    My first step would be to click Tools | Accounts, select your email account,
    then click Properties. On the Servers tab, make sure that both the Incoming
    mail (POP3) and Outgoing mail (SMTP) server names are entered correctly.
    For some mail servers (like my ISP, Grande Communications), the two servers
    are the same (mail.grandecom.net). But for others, like my MSN Mail, they
    are different (pop3.live.com and smtp.live.com). If you don't know what
    should be in these boxes, check with your ISP or mail server; we here in the
    newsgroup can't tell you because we don't use the same servers as you.

    If your incoming setting is right, but the outgoing is wrong, you might get
    the symptoms you describe.

    This is not the only possible explanation, though. Perhaps some other
    settings need to be changed. And since it is intermittent ("Every so
    often...), the problem may be harder to track down. If you need to post
    back, please include some information about your system, such as make and
    model of your computer, name of your ISP, etc. And confirm that you are
    using Windows Mail; many posters here use a different mail client.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    (Running Windows Live Mail desktop beta in Vista Ultimate x64)
     
    R. C. White [MVP], May 25, 2007
    #3
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