windows mail won't accept att password

Discussion in 'Windows Vista Mail' started by jrpas, Apr 30, 2009.

  1. jrpas

    jrpas Guest

    my windows mail worked great this morning. tonight it tells me to log on and
    verify my username and password. when i do, correctly (i've checked with
    AT&T) i get this:

    Account: '', Server: '', Protocol: POP3,
    Server Response: '-ERR [AUTH] invalid user/password', Port: 995, Secure(SSL):
    Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

    i've gone through with the AT&T help and they say my info is correct...any
    help here?
    jrpas, Apr 30, 2009
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  2. If you are sure you are you are entering the correct username and
    password, one possible cause for that error is account corruption.
    One thing you should try as a quick fix is to delete that corrupted
    mail account, restart Windows Mail, then recreate that account.

    If that doesn't fix it, more drastic measures will have to be taken.
    Which antivirus are you running?
    As a minimum, email scanning in the antivirus must be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    If turning off the email scanning function does not resolve your problem,
    consider upgrading to Windows Live Mail, because it is less prone to
    suffering bad effects from overly aggressive antivirus programs.

    Email scanning in any antivirus must be disabled, for reasons
    explained here:
    Gary VanderMolen, Apr 30, 2009
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  3. I am having the same issue WHY wont Windows mail accept my pass words . It
    has been set up correctly. But I still have to go through in order
    to get my EMAil. Outlook express on the old computer will work correctly and
    set up the email. Why wont Widows mail do the same if it suppposed to be a
    better version of Outlook???????
    Jeff & Desiree, Apr 30, 2009
  4. jrpas

    Dave Guest

    No one says that Windows Mail is a better version than Outlook Express.
    It's just the replacement program.

    If WM won't remember your email account password, you may try removing the
    account, closing and re-starting WM, and re-adding the account.

    Windows Mail has some shortcomings, as it apparently was rushed out the door
    in order to meet the Vista release date, over 2 years ago. It has not and
    not be updated, as it has been "replaced" with the newer Windows Live Mail.

    Windows 7 beta

    Dave, Apr 30, 2009
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