Windows Media Player

Discussion in 'Windows Media Player' started by stonehead, Apr 26, 2010.

  1. stonehead

    stonehead Guest

    When I left click on "Library" to bring up the "Retrieving media information
    and updating files' box the progress bar does not function. It used to, then
    just quit. I'm a newbie, and I'm lost????
    stonehead, Apr 26, 2010
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  2. stonehead

    Tim De Baets Guest

    What version of WMP and Windows? Where exactly is that "Library"
    (button?) you left click on? At which exact step does the progress stop?

    This usually isn't such a big problem (WMP also retrieves information
    and updates files in the background), but if it still bothers you, you
    could try resetting the media library:
    Note that resetting the library will make you lose all play counts, and
    possibly ratings too.

    Tim De Baets, Apr 30, 2010
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