Windows October Updates causing E-mail Problems?

Discussion in 'Windows Update' started by Mia, Oct 16, 2005.

  1. Mia

    Mia Guest

    I'm using IE on Windows XP (SP1) platform. After installing the recent
    Windows updates as well as Norton Anti-virus updates, I've been unable to
    retrieve and send e-mails from my main e-mail account. However, I'm able to
    surf the net and use my free e-mail accounts. My ISP (Sprint / Rogers) tells
    me it's not a connectivity issue; my connectivity settings are normal and
    they're not having server problems. There's an update, MS Windows and/or
    Norton, that's causing this.

    I uninstalled the Norton WMI updates, rebooted, and tried to send an e-mail,
    thinking this may have been the culprit...still can't send/retrieve e-mails.
    When I ran Liveupdate, it didn't pick up the need to update WMI ( I had
    previously uninstalled it).

    Has anyone had any e-mail problems after the recent Windows updates? Any
    ideas how I can resolve them? Your help would be greatly appreciated.

    Thanks,
    Mia
     
    Mia, Oct 16, 2005
    #1
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